Job Description
Location: Nelson, BB9 5SR
Salary: Up to £25,000 per annum
Hours: Monday to Friday 08:30/09:00 – 17:00/17:30 (37.5 hours)
Work for Daisy as a Credit Risk Administrator you will be part of a very successful and motivated team. Your key objectives will be to deliver against cash collection, aged debt reduction and improve external debt collection; whilst maintaining high customer service standards.
Why Choose Us?
✅ Monday to Friday schedule – No weekend shifts.
✅ A fun, energetic team environment with full training and ongoing support.
✅ Clear career progression opportunities within Daisy.
✅ Make a real impact by helping small businesses grow with our tailored solutions.
What You'll Be Doing:
As a Credit Risk Administrator, you’ll be:
* Maintaining and improving Bad Debt KPI performance.
* Maintaining and compiling KPI and Batch performance analysis.
* Maximising Cash Collections through resolution of customer account queries - through calls in to Daisy and via 3rd Party feedback.
* External debt relationship management.
* Ensuring all files are sent accurately to external debt agencies.
* Ensuring all files sent to external agencies are also reviewed for appropriateness.
* Handling and progressing appropriate escalated legal action in co-operation with external Legal Partners.
* Ensuring constant progression of all accounts through the ‘Post Cease’ legal escalation cycle.
* Ensuring all liquidation and administration details are processed, and credits raised as appropriate.
* Establishing communication with internal and external colleagues.
* Liaising with internal sales staff to obtain missing credit information and answer queries.
* As a confident systems user you will pull Credit Reference Agency reports.
* Your eye for detail will support you in performing Anti Money Laundering and Customer checks.
* Participate in Team Meetings.
* Promote excellent Customer Service at all times.
* Ability to handle multiple tasks and prioritise workload in a target driven environment.
* At all times demonstrate confidentiality, conscientiousness and trustworthiness.
Qualifications
What We’re Looking For
✔ Excellent written, verbal and numerical skills.
✔ Working knowledge of Microsoft Excel.
✔ Pro-active attitude to account management.
✔ Excellent follow-up skills and a positive attitude at all times.
✔ Must be able to work on own initiative and also part of a team, in a dynamic and fast paced environment.
✔ A high energy level with creative problem-solving abilities.
Additional Information
What Are the Benefits of Working at Daisy?
Our ethos is simple: the more you put in, the more you get out.
Here’s what we offer:
25 days holiday + bank holidays, with an extra day for each year of service (up to 30 days!)
An extra day off on your birthday or if you're getting married
£500 referral bonus – bring great people, get rewarded!
Professional development – training and support to help you grow
Eye care vouchers and discounted Medicash membership for healthcare savings
Sim deals for you and your family/friends
Exclusive discounts and savings at over 1,200 retailers
Ready to Take Your Finance Career to the Next Level?
If you're driven by analytical problem-solving, motivated to support strong credit decision-making, and want to contribute to a trusted, growing team at Daisy, we’d love to hear from you.
Apply today and help us shape a smarter, safer financial future.
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