Job Overview
Hours: 16 hours per week. Location: Watford - Morrisons, WD18 8AA (New Store Opening Soon). Shift Pattern: Monday to Sunday, shifts based on demand.
We’re all about people and passionate about making foreign exchange better, simpler & more convenient. Join us as a Retail Sales Assistant and inspire our customers!
Responsibilities
As a Retail Sales Assistant at eurochange, your mission is to be the trusted face of our business – building genuine rapport with every customer so you can provide expert advice tailored to their needs. You’ll create memorable experiences by sharing your knowledge, offering the right products, and ensuring every interaction is warm, friendly, and professional. With full training and support, you’ll learn how to exceed expectations and achieve your targets while growing your skills and making a real difference. Our Retail Sales Assistants work a mix of weekdays, weekends, and bank holidays.
Key responsibilities include:
- Delivering outstanding, friendly service that turns first‑time customers into loyal fans.
- Building genuine rapport with each customer to understand their travel plans, needs, and concerns.
- Using your knowledge and enthusiasm to recommend the best products and services for every customer.
- Engaging in conversational selling to match products to customers’ needs in a way that feels natural and supportive.
- Sharing trusted advice on exchange rates, currency options, and how to get the most value for their money.
- Accurately processing transactions while ensuring full compliance with financial regulations.
- Keeping your bureau secure, presentable, and welcoming at all times.
- Promoting additional products and services to enhance each customer’s journey and make their travel experience simpler and better.
- Taking ownership when your manager is away, keeping the bureau running smoothly.
- Supporting new colleagues during onboarding and sharing your knowledge with the team.
- Being flexible to work in nearby branches when needed, helping the team succeed wherever you’re needed.
Qualifications
Stand‑out qualities required:
- At least 1 year of experience in retail sales, cash handling, and customer service.
- Confident, friendly, and positive attitude – you make customers feel welcome and valued.
- Strong communication skills, with the ability to build rapport and trust quickly.
- High levels of accuracy and attention to detail when handling transactions.
- A natural flair for selling and exceeding customer expectations.
- Flexibility to adapt, work independently, and travel to nearby locations if required.
Benefits
Our perks include:
- Colleague Rate on Travel Money.
- 28 days holiday (inclusive of bank holidays).
- Access to our Retail Incentive & Bonus Schemes.
- High Street Discounts.
- Free 24/7 Virtual GP service for you and your family.
- Cycle to Work Scheme.
- Employee Wellbeing & Financial Support through Retail Trust.
- Employee Assistance Programme.
- Wagestream – access to flexible pay – get your earned wages when you need it.
- Recognition Awards for outstanding service.
- Additional holiday entitlement after 1 year.
- Life Assurance and much more.
About eurochange
Vision: To be the UK’s go‑to travel money provider, adding value to every customer’s journey.
Purpose: Foreign exchange… but better, simpler & more convenient, we’re the trusted inspirational experts.
Values: We Strive, We Trust, We’re Aspirational, We’re Responsible, We’re Sincere.
Apply Today
Ready to join a team that’s passionate about making foreign exchange better, simpler, and more convenient for every customer? Apply today and start your journey with #Teameurochange.
Retail Sales Assistant
Watford, Hertfordshire, United Kingdom – WD18 8AA
£13.21 per hour – Permanent Part‑time
Posted today. Closing date: 20/07/2026. Job reference: BK1592929.
