Job Description
WSH Restaurants is seeking a proactive Personal Assistant to provide high-level support to the Managing Director and Senior Leadership Team during a maternity cover period. This is a varied and fast-paced role that goes beyond traditional PA responsibilities, offering the opportunity to work across operations, marketing, events, communications and business coordination within a growing hospitality group.
The role supports a collection of restaurants across the South of England, including The Woodspeen, The Boxford, The Clockspire, The Braywood and 74 Charlotte Street.
This position is ideal for someone who thrives in a dynamic hospitality environment, enjoys working across multiple projects, and can confidently manage competing priorities with professionalism and discretion.
Key Responsibilities
* Proactively manage the Managing Director’s diary, meetings, travel and day-to-day scheduling
* Coordinate meetings, tastings, site visits, events and reviews
* Manage inbox correspondence, draft communications and act as a key point of contact for internal and external stakeholders
* Prepare agendas, presentations, reports, meeting notes and follow-up actions
* Support operational administration, including expenses, reconciliation and occasional invoicing
* Coordinate projects and ensure actions and deadlines are effectively managed across teams
* Liaise with chefs, venue teams, suppliers, PR agencies, photographers, media partners and VIP clients
* Assist with marketing, advertising, promotional activity and brand coordination across the restaurant group
* Support restaurant launches, menu tastings, events and guest experience initiatives
* Collate and distribute operational and commercial reports for the leadership team
* Organise VIP reservations, bespoke guest requests and hospitality arrangements
* Provide flexible administrative and operational support across the wider senior leadership team
About You
* Highly organised with exceptional attention to detail
* Calm, adaptable and able to work under pressure in a fast-moving environment
* Professional and confident communicator with strong relationship-building skills
* Able to manage confidential information with discretion and professionalism
* Comfortable working across multiple sites, priorities and stakeholders
* Previous experience within hospitality, luxury or fast-paced commercial environments is desirable
This is an exciting opportunity to join a growing restaurant group and play a key role supporting senior leadership across a diverse and ambitious hospitality business.
Qualifications
* Previous experience in hospitality or an administrative role preferred.
* Excellent organizational and multitasking skills.
* Strong communication and interpersonal skills.
* Proficiency with office software preferred (e.g., Microsoft Office).
* Ability to work efficiently in a fast-paced environment.
* Attention to detail and commitment to accuracy.
Additional Information
WSH Restaurants has built a family-feel culture where we offer development and progression for all. In addition to that, we also offer a range of benefits including:
THE BENEFITS
* Complimentary meals during shifts
* Life Assurance
* Unrivalled opportunities for progression within the company.
* 28 days holiday, increasing with length of service.
* Recommend a friend scheme with great bonuses for individual referrals.
* Exclusive access to our HAPI scheme which offers everyday discounts including money off gym. memberships, travel, online shopping, gadgets and much more.
* Reward programmes, long service awards, employee recognition and performance incentives.
* Enrolment into workplace pension scheme
* Employee assistance programme and access to wellbeing hub.
* Cycle to Work Scheme
If you love providing great service and want to be part of a fantastic team, we'd love to hear from you!