Customer Service Coordinator
Make a real difference in the customer journey beyond the sale.
Are you passionate about delivering outstanding service and building long-term customer relationships? Have you worked in Aftersales? Do you thrive in a fast-paced, team-focused environment? Join our client as aCustomer Service Coordinator, where you'll be at the heart of post-purchase support ensuring every customer feels valued, heard, and well taken care of.
This is more than just answering queries it's about coordinating solutions, managing product care, and being the bridge between customers, suppliers, and internal teams.
Hours:
* 08:30am - 16:30pm - Monday to Thursday
* 08:30am - 16:00pm - Friday
Pay:
* £24,000 per annum
What Youll Be Doing
1. Support customers after their purchase, handling questions, product concerns, and service requests with professionalism and care.
2. Work with production, suppliers, and delivery teams to manage repair jobs and service timelines effectively.
3. Process warranty claims accurately and fairly, following comp...