?? Account Manager
?? Southampton, UK (Hybrid)
Are you passionate about building strong client relationships and helping businesses grow? We're looking for a driven Account Manager to join our Customer Success team and become the trusted partner for a portfolio of clients.
If you have a track record in account management or sales and want to take your career to the next level, this could be the perfect opportunity. ??
?? The Role
As an Account Manager, you'll be the key point of contact for customers - their advisor, advocate, and go-to person for ensuring they get the most from their solutions. You'll also spot opportunities to introduce new services and drive growth.
What you'll do:
? Build and maintain strong relationships with senior stakeholders and business owners
? Conduct regular business reviews & customer meetings
? Present tailored proposals for new requirements
? Introduce new products & services that add real value
? Collaborate with internal teams to deliver exceptional service
? Hold annual service-level reviews with assigned clients
? Achieve performance targets (revenue, engagement, retention)
? Support marketing campaigns & initiatives
? Develop case studies and customer success stories
?? About You
You'll enjoy working with people, have a customer-first mindset, and thrive...