Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in-store online service.
Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in-store customers.
Collaborate with other managers to ensure the success of the shopping experience of the overall store.
People management is a significant part of the role, including managing performance and capability, conducting disciplinaries, and ensuring scheduling and pay are accurate.
Our online teams work early mornings, typically from 04:00 to 08:00, picking items for deliveries.
What makes a great online manager:
* Previous line management responsibilities in a fast-paced, operational environment.
* Provides excellent customer service and coaches a team to do the same.
* Delivers KPIs or other performance indicators.
* Manages disciplinaries, performance issues, or other employee relations issues.
* Leads operations confidently, even in the absence of senior management.
Responsibilities as a store leader:
Our management teams are the driving force behind our business, leading with boldness, a passion for service, and an eye for opportunity. They empower teams to improve daily for our customers, focusing on product availability, safety, and seamless operations. This hands-on approach makes work more rewarding and shopping a next-level experience for customers. We bring our purpose to life through impactful actions.
Salary will depend on experience, store size, complexity, and location. We offer a range of benefits, including:
* Discount card - 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury's on Fridays and Saturdays, and 15% at Argos every payday.
* Annual bonus scheme based on performance.
* Free food and hot drinks in stores.
* Generous holiday entitlement, maternity, and paternity leave.
* Pension - company matches 4-7.5% of contributions.
* Sainsbury's share scheme - discounted investment opportunities.
* Wellbeing support including counseling, legal, and financial advice.
* Colleague networks for support and development.
* Cycle to Work scheme for purchasing bikes and equipment.
* Special offers on gym memberships, holidays, retail vouchers, and more.
We are committed to being an inclusive retailer, supporting colleagues' full potential and ensuring a welcoming environment for customers. We offer various development opportunities, celebrate diversity, and provide resources to support our colleagues' growth and success. For more information on our inclusivity initiatives, please visit our website.
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