Events Co-ordinator
The job holder is responsible for working directly with The Global Events Manager in the planning and delivery of a variety of international events for the club’s private membership. A keen eye for detail and the ability to multi-task are essential in this role.
Key Accountabilities
•Researching suitable venues, under the direction of the Global Events Manager
•Building booking forms for each event (arrival/departure dates, costings, collecting participant information) in line with Eden Club’s data protection compliance
•Marketing events to the Club’s membership base daily.
•Working with the Global Event Manager to negotiate with and contract suppliers (e.g. hotels, golf courses, transport suppliers etc) including continued correspondence in the lead up to the event
•Assisting the Global Event Manager in venue liaison e.g. menu selection, table planning etc
•Dealing with incoming enquiries for events and corresponding with club members
•Working with the Global Event Manager to produce high quality event literature, including thorough checking of all copy
•Acting as the first point of contact for clients in the absence of the Global Event Manager and Event and Business Development Manager
•Resolving problems and escalating to Global Event Manager as necessary
•Ensuring all administration for the event is completed in a timely and accurate fashion, to include processing member bookings, ensuring all revenue for the event has been processed correctly
•On site event management - specific responsibilities (allocated by the Event Managers) to include overseeing the production team, briefing and liaison with hotel staff, co-ordination of sponsors, co-ordination of temporary staff, ensuring table plans are correct and adhered to etc
•Taking on additional or specialist tasks/responsibilities under the direction of the Global Event Manager to aid the smooth running and development of the Department as a whole
•Sharing best practice across the events teams
Subject to experience, the candidate may have the opportunity to take a leading role in organising some of the events in the team’s portfolio including venue contract negotiations, budget management and event execution
Key Skills & Knowledge
•Proficient use of Microsoft Office
•Proven ability to handle multiple deadlines
•High levels of numeracy and accuracy, with excellent attention to detail and highly developed verbal and written skills.
•Excellent communication skills, a confident and professional telephone manner and a friendly, personable approach are essential. An extrovert personality and ease of face-to-face communication is essential.
•A desire to travel internationally 3-4 times a year is essential.
•Good organisational and time-management skills are vital, as is the ability to prioritise and use own initiative in this busy, fast-paced environment.
•An interest and knowledge of golf is preferable but not essential.
•Experience of organising events is preferable but not essential
•Experience in the luxury travel industry is preferable but not essential.
Further details
• Salary - £26K per annum
• Working will be primarily remote, with weekly in person office meetings with The Global Events Manager and/or The Events and Business Development Manager