As the Restaurant Manager, you'll lead and support the day-to-day operations of the front of house within our on-site JD Wetherspoon venue. You'll be the friendly face driving service standards, motivating your team, and ensuring every guest feels welcome, valued, and served with a smile. Working closely with the Pub Manager, you'll bring energy, enthusiasm, and operational know-how to keep service running smoothly and ensure compliance with high standards and operating procedures., Team Leadership: Support, lead and energise the front of house team to deliver outstanding guest service during every shift.
Responsibilities
* Team Leadership: Support, lead and energise the front of house team to deliver outstanding guest service during every shift.
* Guest Experience: Drive a welcoming atmosphere and consistently high service standards, ensuring guests have a brilliant time with us.
* Shift Management: Manage front of house operations during busy service times, ensuring smooth coordination between the bar, floor, and kitchen pass.
* Training and Development: Support team development through ongoing training and hands‑on coaching, ensuring knowledge of Wetherspoon's SOPs.
* Problem Solving: Act swiftly to resolve any service or operational issues, ensuring minimal disruption to the guest experience.
* Compliance and Safety: Uphold all health, safety, hygiene, and licensing regulations, as well as Wetherspoon and Haven operating procedures.
* Collaboration: Work closely with the Pub Manager and Kitchen Team Manager to ensure cohesive operations and team alignment.
Qualifications
* Proven experience in roles such as Front of House Manager, Restaurant Manager, Assistant Pub Manager, Restaurant Supervisor or Team Leader in a high‑volume hospitality setting.
* Strong leadership and communication skills with a hands‑on, can‑do attitude.
* A passion for customer service and creating positive guest experiences.
* Knowledge of food safety, licensing, and health & safety regulations.
* Ability to lead in a fast‑paced, dynamic environment.
* Excellent organisation and multitasking abilities.
* Flexible approach to working hours, including evenings, weekends, and holidays.
Benefits
* Attractive salary plus annual bonus opportunity.
* On‑site accommodation, subject to availability and T&Cs.
* An inclusive, supportive work environment.
* Comprehensive training and ongoing support.
* Career development opportunities, including fully funded qualifications.
* Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven - Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
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