Parts Manager- Volkswagen
Location: Wakefield, West Yorkshire
Salary: Competitive plus Bonus
Lead and shape our high-performing Parts operation at VW Wakefield where your decisions directly influence our success. You’ll drive financial and operational performance while creating an exceptional customer experience that sets our business apart. Working closely with the Head of Business, you’ll help uphold our Brand standards and build strong, collaborative relationships with our Brand partners.
Your day to day will include:
* Leading with clarity through meaningful 1:1s, team meetings, and well-set objectives.
* Delivering budgeted financial and operational results while managing resources responsibly.
* Raising the customer experience above national averages and setting new standards of excellence.
* Building a motivated, engaged team and supporting strong retention across the department.
* Keeping stock levels optimised, minimising obsolescence, and completing accurate stock checks.
* Operating fully in line with Brand processes and consistently passing audits and mystery shops first time.
* Inspiring high performance and positive behaviours that drive the team and business forward.
What we are looking for:
* We’re looking for a leader who brings out the best in their team and drives meaningful results. Ideally, you’ll have experience within a Parts environment and a strong track record of leading, coaching, and influencing others to perform at their best.
* You combine excellent attention to detail with an organised, methodical approach.
* You put customers at the heart of everything you do, always aiming to exceed expectations.
* You foster a culture of continuous improvement and think strategically about challenges and opportunities.
* You’re confident with numbers and comfortable working with databases, with Kerridge experience an advantage.
What We Offer:
* Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
* Family support: Enhanced paid maternity and paternity leave
* Wellbeing & protection: Life assurance, pension, enhanced sickness cover
* Training & development: From foundation to advanced levels through brand partner training and JCT600 academies
Read more about our Employee Benefits - JCT600
Why JCT600?
* We’ve spent over 75 years building a business that values its people and their careers
* We pride ourselves on being rated highly by colleagues for engagement and inclusivity
* Our commitment to your growth is reflected in our “Life at JCT600” philosophy and seven colleague commitments
How to Apply
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Inclusivity & Diversity
JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
As part of our commitment to being an inclusive business, we’re proud to be members of the Automotive 30% Club and a Disability Confident employer.
We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.