Halfords Forfar, Scotland, United Kingdom
Overview
Join the Assistant Manager role at Halfords. This is the UK's largest automotive service, maintenance and repair business. You will work alongside the Centre Manager to provide productive management and leadership, driving profitability with a focus on the customer journey. You will divide your time between the workshop with technicians and assisting the Centre Manager with daily sales and customer service. The role offers progression, training schemes and an uncapped bonus scheme.
Responsibilities
* Work alongside the Centre Manager to provide productive management and leadership, driving profitability, with focus on the customer journey.
* Divide your time between the workshop with technicians and assisting the Centre Manager with daily sales and customer service.
* Lead and coach team members; deliver coaching and training on the floor.
* Maintain high levels of customer satisfaction and experience.
* Ensure compliance with Health and Safety standards.
* Communicate effectively, both verbally and in writing; IT proficient and willing to learn in-house systems.
* Manage time effectively.
Qualifications
* Experience / ability to deliver high customer satisfaction and experience through effective management.
* Experience / ability to deliver coaching/training to colleagues.
* Technical/Mechanical ability or experience.
* Experience of meeting compliance standards across Health and Safety.
* Excellent communication skills, verbally and written.
* IT Proficient, with willingness to learn in-house systems.
* Good time management.
* A current valid driving licence.
Salary and hours
* Maximum amount £30,000 per annum.
* Average uncapped bonus of £7,100 per year (with potential to earn more).
* 5 days a week (this centre is closed on Sundays).
Benefits
* 5.6 weeks' annual leave.
* Up to 50% off garage bills in Autocentres and 25% off most Halfords products in our retail stores.
* Discounts on groceries, shopping, insurance, days out, restaurants and more.
* Family & Friends Discount Events.
* Opportunity to buy a Trade Price Bike and enrol in the Cycle to Work Scheme.
* Financial planning support via Wagestream - access up to 30% of your salary in advance.
* GP Access, 364 days a year, 24 hours a day.
* Join the Share Save scheme with a 20% discount on shares.
* Health Cash Plan to access wellbeing services and claim back healthcare costs.
* Pension Scheme & Life Assurance.
Job details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Other
* Industries: Retail
We’re committed to creating an inclusive workplace and we’re proud to be an equal opportunities employer welcoming applicants from all backgrounds.
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