Team Administrator
NHS AfC: Band 3
Main area Forensic and Rehabilitation Grade NHS AfC: Band 3 Contract Permanent Hours Part time - hours per week Job ref -SPE-3- Site Kingsway House Town Derby Salary £, - £, pro rata Salary period Yearly Closing //6 :
Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
We’ve been rated ‘good’ overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
Job overview
We have a fantastic opportunity for a part-time Team Administrator within the busy and exciting Community Enhanced Rehabilitation Team (CERT), based in Derby (with a satellite office in Chesterfield).
We are looking for a Team Administrator to support our wider team of clinicians and ensure the general, smooth running of our team admin function.
Main duties of the job
The role of Team Administrator is a challenging and varied post, supporting the day to day running of CERT.
Responsibilities include answering phone calls, which could be from patients, staff members, care homes, social care or community organisations, amongst others.
Phone calls must be triaged and passed on to the appropriate person, whilst also supporting the caller, who may be distressed or frustrated.
Use of the Patient Record is key to the role, where referrals are inputted, paperwork is uploaded, or patients are discharged from caseload. You will also be responsible for inputting patient information, writing letters and supporting with waiting list management.
The Team Administrator also supports within many clinical and operational meetings, such as multi-disciplinary meetings, business meetings and/or profession-specific meetings.
As the Team Administrator, there are also responsibilities for the prioritisation and delegation of tasks, as well as supervision of other administration colleagues.
The job also requires data collection and production, compiling reports where necessary for management information, supporting both the team and the Trust, in ensuring we are meeting our population needs.
Working for our organisation
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
CQC rated us as 'GOOD’ overall, commenting on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.”
Benefits include:
1. Commitment to flexible working where this is possible
2. days annual leave/year plus bank holidays, increasing to days after 5 years & days after years’ service
3. Yearly appraisal and commitment to ongoing training
4. Generous NHS pension scheme
5. Good maternity, paternity and adoption benefits
6. Health service discounts and online benefits
7. Incremental pay progression
8. Free confidential employee assistance programme /7
9. Access to our LGBT+ network, BAME Network and Christian Network
10. Health and wellbeing opportunities
11. Structured learning and development opportunities
Detailed job description and main responsibilities
Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Person specification
Skills & Experience
Essential criteria
12. Good standard of spelling and grammatical accuracy
13. Excellent written and verbal communication skills
14. Excellent organisational skills
15. Ability to work as part of a team
16. Ability to prioritise and work to the required standards within defined time limits
17. Ability to work on own initiative with minimum supervision
18. Note/minute taking abilities and experience
Desirable criteria
19. Ability to audio type
Qualifications
Essential criteria
20. Word Processing/Typing qualifications or demonstrable skills and experience
Desirable criteria
21. IT qualification/demonstrable experience
22. Worked in NHS administration previously
Further details / informal visits contact
NameRebecca LivseyJob titleCERT Service ManagerEmail>
If you have problems applying, contact
Address Recruitment Team
Kingsway Hospital
Telephone option 1, option 1