FACILITIES MANAGERContract: Government Location: Yorkshire, YO1 7PX Hours of work: 40 hours per week Contract Type: PermanentThe Facilities Manager will oversee operations at a high-security city centre site, leading a team of security guards, receptionists and catering staff. This role requires a strong leader who can drive service excellence and foster collaboration.Job DescriptionThis is an opportunity to make a real impact by enhancing customer service and overseeing Planned Preventative Maintenance (PPM) and small works. The role involves close collaboration with the client and other agencies to ensure high service standards.Security is a key focus, with responsibilities including site tours, inductions, and escorting procedures. The Facilities Manager will implement a Total Facilities Management (TFM) approach, particularly in Hard FM, supporting upcoming technical projects.The role is ideal for an experienced Facilities Manager eager to innovate and enhance service standards in a prestigious environment.Key ResponsibilitiesOversee integrated facility operations, ensuring compliance with SLAsBuild strong relationships with client stakeholdersLead contract management and drive service improvementsEnsure health & safety compliance and accurate reportingManage budgets, SLAs, and contract targetsHandle customer queries and complaints efficientlyProfessional and Personal CompetenciesDemonstrable experience of working as a Facilities ManagerExperience in both Hard & Soft FM (but preferably with a leaning more towards Hard FM)Strong technical knowledge of infrastructure and asset managementProven leadership and team management skillsExcellent communication and stakeholder managementHealth & safety expertise and contractor management experienceGood MS Office skillsAble to attain BPSS Clearance If you have any queries regarding this role, please contact the Resourcing Team at resourcing.team@uk.issworld.com.