Brand new opportunity for a Facilities Supervisor!
* Start date ASAP
* Temporary contract role to April but could extend
* Rate – Hourly PAYE
* Location 37.5 hours a week
* Hours per week - Q14 Quorum Business Park, Benton Lane, Newcastle upon Tyne, NE12 8BU
Description:
A Facilities Supervisor is required to provide Facilities Management support services for our Northern offices. The Facilities Supervisor will be expected to ensure that a first-class service is provided to stakeholders based at and visiting the Newcastle site. This is expected to be a busy and exciting role and would suit an enthusiastic and dynamic individual with previous experience of working in a similar role in a
Corporate Environment
This is a multi-functional hands-on role and the Facilities Supervisor will be expected to ensure that all soft facilities services are delivered in accordance with the department's procedures and to an exceptional level at the site, including but not limited to:
1. Visitor management, including ensuring that the site rules have been read and understood
2. Switchboard duties, including answering and transferring calls and ensuring that the system is kept up to date
3. Assisting staff and visitors with meeting room bookings
4. Issuing ID badges and vehicle permits for permanent staff and ensuring that all lists and systems are maintained up to date
5. Ensuring that incoming and outgoing mail is dealt with efficiently
6. Ensuring that handovers and takeovers to/from the guarding company are managed effectively
7. Working with the Office Manager/PA and Senior Facilities Manager to ensure that the Q14 site facilities services are aligned with the wider team, which may involve communication with other offices
8. Implementing and managing a rota/shift pattern for the team and managing holiday cover to reduce the requirement for temporary staff
9. Full line management of 2 direct reports (Facilities Assistants)
10. Acting as the site point of contact in the Office Manager/PA’s absence
11. Ensuring that the Q14 site 360 page, visitor and staff information sheets are updated
12. Ensuring that department procedures are followed and updated as required
13. Ensuring that the meeting room suites and kitchens across the site are well stocked and maintained in excellent condition, including reporting all defects to the wider team and making recommendations for improvement to the Office Manager/PA
14. Acting as the site point of contact for cleaning issues and bringing any concerns to the attention of the Office Manager/PA
15. Proactively identifying cleaning or other maintenance requirements and raising them to the wider Facilities Management Team at the site
16. Providing admin support as necessary, including ensuring that the Q14 inbox and maintenance log is actioned, assisting the Office Manager/PA with ‘My Compliance’ work items, ensuring requisitions are raised and receipted, ensuring stationery/tea/coffee/milk/consumables etc. are ordered as required
17. Arranging travel bookings as required
18. The Facilities Supervisor and their team will also act as the main point of contact for emergencies at the site
19. Carrying out any other duties as required by the Office Manager/PA
Who we're looking for
An enthusiastic and dynamic individual, previous experience of working in a similar role in a corporate environment is preferred, although not necessary as full training will be given.
Essential
• IT literate with a good working knowledge of Microsoft
• Must be confident in dealing with people face to face, at all levels
• Excellent verbal/written communication skills
• Excellent organisational skills
• The ability to work independently and manage varying workloads
• The ability to work under pressure
Desirable
• ABIFM
• NVQ, Business Admin or similar
• Good understanding and knowledge of Facilities Management
• First Aid/Fire Marshall qualification
Company information
At First Recruitment Group, we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels, and this is a superb opportunity for a Facilities Supervisor looking for new employment.
As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
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