Join to apply for the Team Leader - Victoria's Secret, Derby role at Next
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Join to apply for the Team Leader - Victoria's Secret, Derby role at Next
About the role
As a Team Leader at Victoria’s Secret, you’ll work alongside a friendly and supportive team passionate about delivering the best customer experience.
* Customer Experience: Deliver exceptional service by helping customers find the perfect products and complete their purchases.
* Brand Bra Experience: Provide expert bra fitting advice tailored to customer needs.
* Visual Merchandising: Own the presentation and merchandising of products, enhancing customer engagement.
* Lead by Example: Energize and support your team, maintaining high brand standards and personalized customer service.
* Store Targets: Support achievement of KPIs related to sales growth and profitability.
* Store Standards: Maintain store standards, manage deliveries, stock, loss prevention, and safety procedures.
* Store Operations: Perform opening/closing duties, including key holder responsibilities.
* Executing the New: Assist with product launches, floor set moves, and store audits, ensuring team readiness.
About You
* Passionate about retail and creating memorable customer experiences.
* Eager to learn and develop customer service and product knowledge.
* Builds strong relationships with team and customers.
* Collaborative, supportive, and enthusiastic about team development.
* Thrives in a busy environment, enjoys multitasking and problem-solving.
About Us
We are a leading retailer of lingerie, sleepwear, athleisure, and fragrances, committed to diversity and lifelong customer relationships. We value individual strengths and growth potential, encouraging applications from candidates who align with our values.
Benefits & Perks
* 25% discount on select Victoria's Secret, Next, Gap products.
* Exclusive deals and offers via Reward Gateway.
* Year-round incentives and competitions.
* Free health, wellbeing, and financial services including 24/7 digital GP.
* Learning and development opportunities.
* Core benefits like pension and life assurance.
We support workplace adjustments for applicants with disabilities. Contact us at UKHR@victoriassecret.co.uk for assistance.
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