Barnardo's invites you to become a vital part of our dynamic team, delivering impactful services through Sandwell's Family Hubs. Our mission is to create resilient communities by making services accessible and reducing barriers to engagement across the Borough's six towns, divided into three supportive clusters: Cluster A: Oldbury, Smethwick Cluster B: Tipton, Rowley Regis Cluster C: Wednesbury and West Bromwich Why Choose Us? A Unique Opportunity As a Family Navigator, you will play a crucial role in fostering a warm, supportive environment within our Family Hubs. This is not just a job; it's a chance to make a meaningful difference in the lives of families and children, from conception through to young adulthood, including those with special educational needs and disabilities (SEND). Your contributions will be central to offering a great Start for Life. Professional Development Comprehensive Training: We offer robust training programs to equip you with the necessary skills to thrive in your role. Career Growth: Opportunities for professional advancement within Barnardo's and the wider Family Hub network. Supportive Environment: Join a collaborative team that values inclusivity, diversity, and mutual respect. Engaging Work Varied Responsibilities: Engage in a range of activities, from welcoming families and supporting sessions to connecting families with services and promoting health and wellbeing. Community Impact: Be at the frontline of creating change and building resilience within communities, ensuring every family is supported effectively. Key Responsibilities Warm Welcome: Ensure every family feels valued and supported from the moment they arrive. Deliver fun and engaging sessions to promote parent/child relationships along with child development, as well as help develop social networks. Service Navigation: Guide families through our extensive range of services and activities. Community Building: Foster connections between families and the wider Family Hub network, enhancing community ties and support systems. Additional Benefits Inclusive Culture: Work within a diverse team that prioritizes a strengths-based, trauma-informed, and relational approach to service delivery. Innovative Projects: Participate in innovative projects and initiatives that drive community engagement and development. Networking Opportunities: Connect with professionals and service providers across the borough, expanding your professional network. Join us at Barnardo's Sandwell Family Hubs and be part of a supportive, forward-thinking organization dedicated to making a difference. Together, let's build stronger, more resilient communities and create a brighter future for all families. We are looking for someone who has: Strong customer service experience Ability to be flexible in terms of boroughwide presence Strong organisational skills Attention to detail, good recording skills Confidence in being able setup/run and engage with play sessions Is willing to undertake any training required and any other duties inline with the role Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. ADZN1_UKTJ