Overview
An excellent opportunity has arisen for the role of Medical Secretary within our busy Histopathology Department at the Queen Victoria Hospital (QVH). We are seeking a friendly, motivated, and organised individual to join our team, working full-time hours to support our Medical Secretaries, Biomedical Scientists and Consultant Histopathologist's. This is an exciting opportunity to support a dynamic team and make a real difference in the patient experience. As a key part of the administrative team, you will play a vital role in ensuring the smooth running of day-to-day operations. The Histopathology Department provides a routine histology and frozen section service for the trust. The trust is the regional centre for Maxillofacial, corneoplastic and plastics/burns surgery. In addition the department also receives specimens from out-lying plastic outpatients, Maxillofacial clinics and local dental practitioners. In total approximately 20,000 cutaneous, soft tissue, head and neck and corneoplastic surgical specimens are processed by the department by annum.
This is a fantastic chance to contribute to meaningful service development while gaining experience in a fast-paced and supportive environment. If you are proactive, detail-oriented, and passionate about supporting high-quality patient care, we would love to hear from you.
Main duties / Responsibilities
* Typing up clinical information, reports, assistance with packaging and sending away of referral cases, MDT preparation, retrieval of tissue slides and blocks, request form filing and typing of supplementary forms.
* Maintain good organisational skills; work as part of a team or on own initiative. Full training will be given.
* Responsible for a variety of tasks that assist in the smooth operation of the laboratory to deliver a specialised diagnostic service contributing to the clinical care of the patient.
Working for our organisation
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond. We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care. Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
To assist with the smooth daily running of the Histology administration services and work to prioritise and manage the workload.
Benefits
* Accurately enter data from histology request forms onto the laboratory computer system when required by secretaries.
* Filing of request forms.
* Retrieval and filing of blocks and slides from lab/store as required.
* Preparation and packaging of referral slides/blocks for despatch to other laboratories/reference centres.
* Receiving/signing back in of slides/blocks.
* Typing up of clinical details after dissection.
* Confirming frozen section bookings and updating diary with any cancellations.
* Typing Histopathology reports into the pathology computer system.
* Dealing with email requests and preparing reports for MDT.
* Dealing with requests for second opinions and managing requests for referral materials (including BRAF) to be packaged and sent to other hospitals.
* Receive telephone enquiries for results and respond appropriately or redirect to Consultant Pathologist.
* Respond appropriately to enquiries from medical staff, secretaries and patients as to results of tests.
* Arranging deliveries and packaging cases to be sent for outsourcing to Consultants as other hospitals.
* Dealing with Consultant requests for additional work via email, ensuring laboratory staff are aware.
Additional information
Welcome to Queen Victoria Hospital NHS Foundation Trust and thank you for your interest. In addition to receiving tertiary referrals from across the South East of England, we have a network of 'spoke' sites at district general hospitals enabling our consultants to offer their expertise with routine treatments and consultations as close to patients\' homes as is possible. With the recent addition of video led 'virtual' consultations we also enable patients who have some distance to travel to avoid the additional stress and worry of a long journey. Working at QVH combines the excitement, challenge and career opportunities of many larger organisations with the satisfaction of delivering excellent patient care that really does re-build our patients\' lives. We also offer attractive benefits such as tailored personal development to support career aspirations, including accredited clinical and management development programmes, flexible working arrangements for a work-life balance that suits you and your needs, and a dedicated reward programme, offering a range of national and local discounts, cashback and tax relief schemes.
At Queen Victoria Hospital we want to be the first Net Zero Hospital in England, and to achieve that wants every member of staff to be a green champion. The Trust asks all staff to reuse and recycle, to use energy and water efficiently, to walk or cycle to work if you can, and to have a focus on sustainability in the workplace. You can view our Green Plan here: Green Plan - Queen Victoria Hospital (qvh.nhs.uk)
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