An excellent opportunity has arisen for an experienced Head of Department or Litigation Solicitor to join my clients growing team based in one of their North Yorkshire offices.
The Role:
As the Head of Department, you will be responsible for leading, managing and developing the department to ensure it achieves the highest possible standards of excellence in all its activities.
Main Accountabilities:
• Development and delivery of a departmental strategy that supports the overall business plan.
• Lead on specific business projects as required and as applicable to the department
• Performance - ensuring the department is delivering to the highest standards through robust performance management and clear oversight of KPIs
• Implementation of the necessary risk management procedures to ensure continuous improvement and compliance across the department.
• Accountability for ensuring client feedback is in line with our Client Charter across the department, and implementation of plans to address where this is not the case.
• Strong leadership and role modeling to all those in the department, particularly through the delivery of the Client and Colleague Charters, supported by colleagues in the wider management team where specialist knowledge and expertise is required.
• Assistance with the recruitment, onboarding, and training of new colleagues within the department.
• Ownership of regular meetings with all members of the department in order to communicate departmental strategy and goals, engage with colleagues, and to share knowledge and best practice around the team.
• Role modelling of line management best practices with fee earners through regular performance review meetings to discuss colleague performance, development, and wellbeing.
• Contribution at Leadership/Management Meetings – ensuring all department matters are brought for discussion which impact overall successful delivery of the business plan e.g. people issues, business risks, property updates, competitor threats and opportunities.
Skills & Experience:
• Verbal communication: The ability to listen to clients and colleagues and respond in an approachable, respectful, and professional manner.
• Written communication: The ability to communicate clearly, concisely and with accurate grammar and punctuation, in a tone which upholds the professional image and brand.
• Organisational ability: The ability to own and prioritise tasks and to use your time and resources effectively and efficiently.
• Strong IT proficiency: Including use of Microsoft Office applications and our case management system, Proclaim.
• Teamwork: The ability to treat colleagues with respect, and to be supportive and positive in the workplace to contribute to a friendly working atmosphere.
Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment
Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful