Service administrator

Service Administrator

Location: Tamworth
Pay: £13.46 per hour
Hours: Monday - Friday | 08:30 - 17:30
Weekly Hours: 40 hours per week

The Best Connection Tamworth are currently recruiting for a Service Administrator to join a well-established business within the automotive industry in Tamworth. This Service Administrator role is a key position within the business, acting as a central point of communication between departments, managers, manufacturers, and customers to ensure the smooth and accurate flow of information.

This is an excellent opportunity for an organised and professional Service Administrator looking to develop their career within the automotive industry in Tamworth.

Job Role - Service Administrator (Automotive Industry)

As a Service Administrator in Tamworth, you will be responsible for maintaining accurate records, supporting vehicle administration processes, liaising with customers and internal departments, and ensuring excellent customer service standards are achieved throughout the business within the automotive industry.

Key Responsibilities

• Liaising with manufacturers regarding administrative requirements
• Maintaining accurate records and stock lists on a daily basis
• Keeping vehicle deal files accurate and up to date
• Updating customer and vehicle information on company database systems
• Recording and updating vehicle movement details on company systems
• Preparing and processing invoices to approved dealership standards
• Managing used vehicle funding administration accurately
• Supporting customer enquiries and ensuring prompt resolutions
• Maintaining accurate filing systems and documentation
• Handling incoming and outgoing communications efficiently
• Answering and directing telephone calls professionally
• Recording and relaying messages accurately
• Liaising with the Business Manager regarding part-exchange finance settlements
• Working closely with Sales Managers, Service Managers, and other departments
• Reviewing processes with management to improve service delivery

Requirements

• Previous administration experience preferred
• Strong organisational and time management skills
• Excellent attention to detail and accuracy
• Confident communication and customer service skills
• Good IT and database management skills
• Ability to prioritise workload and meet deadlines
• Professional and courteous telephone manner
• Ability to work effectively within a busy office environment

What's on Offer

• £13.46 per hour
• Monday to Friday working pattern
• 08:30 - 17:30 shifts
• 40 working hours per week
• Office-based role
• Stable and supportive working environment

Benefits of Working with The Best Connection

• Weekly pay - every Friday
• Online payslips
• Pension contribution
• Ongoing temporary assignment
• 28 days paid annual leave (pro-rata for PAYE, inclusive of statutory holidays)

The Best Connection is acting as an Employment Business in relation to this vacancy.