We are a growing and values-driven care provider seeking an experienced Operations Manager to oversee supported living services across multiple regions the North West and Yorkshire area
This is an expanding organisation supporting adults with complex mental health needs and learning disabilities to live independently in high-quality, person-centred environments.
This is a key leadership role offering the chance to shape operational delivery, drive service excellence and contribute to strategic growth.
Key Responsibilities of an Area Manager:
Operational Leadership
Lead, coach and support Registered and Service Managers
Ensure consistent delivery of high-quality, person-centred care
Monitor performance and conduct regular reviewsQuality, Compliance & Risk
Ensure compliance with CQC standards and safeguarding legislation
Oversee incidents, complaints and risk management processes
Embed a strong quality assurance culture across servicesService Development & Growth
Support business growth, tenders and new service mobilisation
Identify opportunities for service improvement and efficiency
Promote equality, diversity and inclusion across servicesPartnership & Reporting
Build strong relationships with external stakeholders and professionals
Produce performance reports for senior leadership
Maintain accurate systems and recordsOperational Support
Support staffing and resource planning
Participate in on-call duties
Deputise for senior leadership when required
Key requirements an Area must have:
Proven experience managing supported living or similar care services
Strong knowledge of CQC regulations and safeguarding
Experience leading senior teams and multi-site services
Excellent organisational, communication and decision-making skills
Strong understanding of HR processes and performance management
Experience working with mental health and/or learning disability services (essential)
Benefits
£50,000 – £52,500 per year
Senior leadership opportunity with real influence
Career progression and development opportunities
Health and wellbeing support
Company recognition and engagement initiatives
Referral scheme
Travel expenses covered
If you are interested in the above Area Manager vacancy, please call Cameron Lawrie at Domus Recruitment
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