About Us
KP Law has one of the most experienced group action and multi-claimant legal teams in England and Wales.
We have represented tens of thousands of workers and consumers, and we are used to standing up to large, well-funded organisations. Indeed, with extensive experience in complicated litigation, and all the resources we need, we are ready to go head-to-head with deep-pocket defendants which other law firms shy away from.
Commercially savvy, we also take a strategic approach to everything we do, and we don’t take on a case unless we believe we can win. Indeed, we are so confident in this that our clients don’t pay us a penny unless we succeed.
KP Law was shortlisted for Law Firm of the Year at the 2022 LexisNexis Legal Awards. This follows our 2021 success where we were shortlisted in the ‘Independent Law Firm of the Year’ and ‘Strategic Legal Operations Team of the Year’ categories at The British Legal Awards, and the ‘Disputes Boutique Firm of the Year’ category at The Lawyer Awards.
Role Summary
Are you passionate about delivering excellent Data services and leading high-performing teams? Do you thrive in a hands-on leadership role where customer service, process improvement, and technical know-how all come together? We're looking for a Data Manager to join our dynamic data
team and play a pivotal role in delivering scalable, high-quality data solutions that drive analysis and strategic decision-making across the business.
As the Data Manager, you'll report to the Head of Business Solutions, leading a mixed team of Data Engineers, Data Analysts and BI Developers. This is a fantastic opportunity to shape the way Data Services are delivered across the organisation, ensuring colleagues receive the very best service, whilst driving continuous improvement.
This is a hands-on operational role where you'll manage data workload planning and work delivery, whilst managing the relationships between data and our internal customers across our Operations, Risk & Compliance, Finance & Legal practice areas.
Key Duties & Responsibilities
The role will include, but is not limited to:
* Day to day line management of our Data Engineering, Data Ops and BI team members
* Manage the data team Jira workload planning & allocation including capacity planning, sprint planning, managing data stand up meetings and leading business wide data prioritisation meetings
* Formulate both short-term day-to-day and longer-term Data Service Delivery plans and identify and lead work on continuous improvement of the service
* Acting as a key escalation point for data support queries, providing guidance and issue resolution
* Driving service improvements by optimising processes, documentation, and knowledge sharing
* Managing stakeholder relationships across the business to improve service delivery
* Champion data governance, quality, and compliance
* Collaborate with cross-functional teams to align data solutions with business goals
* Liaise with the Platform Development team to ensure effective reporting capabilities are maintained throughout development of our case management platform
Skills and Experience
* Proven experience leading a customer focused service delivery team
* Excellent knowledge of Service Management Tools (Jira)
* A track record of delivering service improvements
* 2+ years in a leadership / people management role
* Confident communicator who can influence at all levels and represent the Data Team effectively across the organisation
* Agile experience including sprint planning and delivery
* Desirable: Experience of working in the Legal industry
Equal Opportunities
Our approach to our people is underpinned by our commitment to equity, diversity, inclusion and well-being. Our ambition is to build a richly diverse workforce made up of the best talent in our industry. With a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues.
This means that everyone who either applies to or works for KP Law is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation, or religious beliefs.
Our Values
At KP Law, we pride ourselves on being a values-led law firm. Our Values:
Excellence in Everything
* We deliver high-quality work, ensuring accuracy, and attention to detail in everything we do.
* We seek continuing competence by embracing feedback, learning from our experiences and that of others, and developing our expertise.
* We hold ourselves and each other to account for upholding the highest professional standards, ensuring our clients receive exceptional service.
Together We Achieve More
* We collaborate openly, valuing and respecting diverse perspectives to achieve the best results.
* We support and trust one another, fostering an inclusive environment where everyone can contribute and thrive.
* We recognise that success is a team effort, sharing knowledge and celebrating each other’s achievements.
There’s Always a Way
* We approach challenges with a positive and proactive mindset, exploring creative and practical solutions.
* We take ownership of problems, staying committed and resilient until we achieve the best outcome.
* We embrace change and adaptability, seeing obstacles as opportunities to improve and innovate.
Our Benefits
We strive to offer a rounded benefits package, that employees value, no matter what stage of their career they are in. Current benefits include:
* Annual discretionary bonus scheme
* Company contributory pension scheme
* Hybrid working
* Life assurance
* Cash-back healthcare scheme
* Enhanced family friendly polices
* Employee Assistance Programme
* Subsidised gym membership
* Cycle to Work scheme
* Staff referral scheme