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A rare and exciting opportunity has arisen for a forward-thinking Head of HR to lead the people strategy across Europe, the Middle East & Africa (EMEA) and the Asia Pacific (APEC) regions for a well-established global quick service restaurant brand.
This pivotal role is ideal for a commercially minded HR leader with strong international experience and a passion for shaping high-performing, people-first cultures. As Head of HR, you will work closely with senior regional leaders to align HR priorities with business goals, drive workforce planning, support leadership development, and ensure a consistent employee experience across diverse markets.
Key Responsibilities of the Head of HR
* Act as a strategic partner to Regional Vice Presidents and Operations Directors.
* Design and deliver HR strategies tailored to the specific needs of EMEA and APEC, ensuring alignment with business objectives.
* Lead workforce planning, organisational design, and change initiatives across multiple territories.
* Develop regional talent acquisition and retention strategies to secure and nurture high-performing operational talent.
* Manage relationships with external recruitment partners and oversee regional staffing processes.
* Analyse employee engagement data and lead targeted actions to improve satisfaction and reduce attrition.
* Support regional leadership in identifying and developing high-potential individuals through structured development and succession planning.
* Oversee HR compliance and employee relations, staying up to date with labour legislation across EMEA and APEC.
* Provide expert guidance on complex employee relations cases, partnering with legal advisers as required.
* Manage disciplinary procedures, grievances, and internal investigations in accordance with local laws and best practice.
* Oversee the delivery of key HR initiatives including reward, benefits, and learning and development programmes.
* Lead onboarding and orientation processes, particularly within the APEC region.
* Track and report on HR metrics, providing actionable insights to inform strategic decisions.
The right Head of HR
* A minimum of 5 years’ senior HR experience, including international exposure within EMEA and/or APEC regions.
* In-depth understanding of HR practices including employee relations, talent management, recruitment, and employment law across various countries.
* Confident working autonomously and influencing at executive level.
* Strong interpersonal and communication skills, with a proactive and analytical approach.
* Proven experience in handling sensitive matters, including disciplinary investigations and resolution of complex people issues.
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