Overview
An experienced Business Administrator is being sought to join and complement the current Peterborough team. The team is growing in response to an expanding and more demanding client base and this is an excellent opportunity to join this friendly, vibrant and dynamic team.
The successful candidate will become part of the Administration Team, which provides a wide range of support to fee earners and clients. This is a varied role that will include customer service and general administration in the office.
The firm advises businesses ranging from large corporations to small family companies. In addition to commercial companies in service and manufacturing industries, we also deal with professional partnerships, financial services, entrepreneurs and charities. Our diverse client base and the breadth of services we offer means the successful candidate will gain a broad experience across a range of business sectors alongside an in-depth insight as to how business operates.
Our aim is to provide outstanding service in a professional and efficient manner tailored to give the client the benefit of exceptional advice and maximum added value.
THE INDIVIDUAL
We seek a passionate and enthusiastic individual with strong numeracy and literacy skills, along with excellent interpersonal skills and an enthusiasm for a career in administration.
The successful candidate must be able to demonstrate a commitment to delivering a first class service to clients, and the ability to work as part of a team.
RESPONSIBILITIES
The Administration Team are at the centre of the firm, providing general administration to all departments including audit and accounts, business support services, tax, payroll, marketing and company secretarial.
SUPPORTING CHARGEABLE STAFF
* Carry out administration for the firm on behalf of chargeable staff
* Ensure service standards are met
ADMINISTRATION
* Onboard new clients
* Send correspondence to clients via the secure portal system
* Scan and bind accounts
* Retrieve data from database according to the schedule and as required
* Reports from practice management system
* Scan and save client information and documents to the document management system and update the database
* Arrange accommodation and travel for chargeable staff
* Prepare client fees
* Arrange facilities repairs
* Answer the telephone and be a first point of contact for queries
* Meet and greet clients and suppliers to the office
OTHER RESPONSIBILITIES
* Be up-to-date with the firm's policies and procedures and comply with them at all times
* Complete timesheets accurately on a daily basis
* Take on any other duties appropriate as and when required
* Be aware of the firm's risk management and practice assurance procedures and ensure compliance
EDUCATION AND EXPERIENCE
* At least five GCSEs grade 4-9 with a grade 5 or above (or equivalent) in English Language and Maths
* You'll also need to have competent knowledge of Microsoft Office software
* A business administration qualification is desirable but not essential.
* At least two years' experience in an administration role
* Ability to deliver accurate work to deadlines and under pressure with good time management skills
* Demonstrate a commitment to delivering a first class service to clients, and the ability to work as part of a team
* Excellent customer service and communications skills, both written and verbally.
* Good time management skills including prioritising.
* Adaptable and flexible in attitude.
You must have the right to live and work permanently in the UK. We are unable to provide sponsorship for overseas workers.
ROLE REPORTS TO
Administration Manager
BENEFITS
What we can offer you:
A dynamic and varied workload and excellent prospects for progression
Salary of £24,500 to £26,000 depending upon experience. Salary is reviewed annually
Individual development plan to support career progression and ongoing Learning and Development
Paid overtime or time off in lieu
Group Personal Pension Scheme
23 days annual leave in addition to statutory bank holidays
Life assurance cover of four times salary
Eligibility for the firm's annual bonus scheme – which means if we work hard as a team, we all get a share of the profits
Client referral bonus – if you refer a client to us, you'll get a percentage of the first year's fees
Employee referral bonus – if you put forward one of your friends or family for a role at Moore, you receive a sizeable bonus if they get the job
Social events including Christmas party, summer parties, inter office sports events and more
Charity fundraising to help support the local community
THE ORGANISATION
Moore is a fast-growing, top 15 accounting and advisory network, with offices throughout the UK and members across the globe. In the East Midlands firm, we have offices in Corby, Northampton and Peterborough.
We offer a complete solution for businesses and individuals. As well as the usual services of accounts, tax advice and audits we also offer a complete payroll service, strategic business planning, corporate finance, inheritance tax planning and much more.
OUR COMMITMENT TO DIVERSITY
Moore East Midlands is committed to promoting equality and diversity. We work hard to make sure that everyone is treated fairly and that everyone's contribution is valued. We actively encourage everyone to reach and fulfil their own potential regardless of age, gender, ethnicity, sexual orientation or background.
Job Type: Full-time
Pay: £24,500.00-£26,000.00 per year
Benefits:
* Bereavement leave
* Employee discount
* Employee mentoring programme
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* On-site parking
* Referral programme
* Sick pay
Education:
* GCSE or equivalent (required)
Work authorisation:
* United Kingdom (required)
Location:
* Peterborough PE2 6PZ (preferred)
Work Location: In person