LSH Auto is looking for a dedicated Service Advisor to join our team at our flagship dealership in Stockport. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring a smooth experience for our clients when they bring in their vehicles for service. Hours - 45 Salary - £30,387 Plus OTE bonus Your responsibilities will include: Greeting customers promptly and professionally Listening to customer concerns and documenting vehicle issues Providing detailed service estimates and timelines Coordinating with technicians to ensure efficient service operations Updating customers regarding the status of their service and any additional recommendations Handling inquiries and resolving any issues in a timely manner Requirements The successful candidate should have: Experience as a Service Advisor in the automotive industry Excellent communication and interpersonal skills Good organisational abilities and attention to detail Understanding of automotive repair and maintenance concepts Ability to work efficiently in a fast-paced environment Familiarity with service management software A valid driver's licence If you are passionate about customer service and the automotive field, we encourage you to apply and be a part of our team at LSH Auto! Benefits Benefits Include: • A range of Mercedes Benz training and leadership programmes • Refer a friend scheme – up to £1000 • Funded ongoing training and development • Platinum Plus Rewards Scheme • Colleague Car Purchase Scheme • Eye care Vouchers • Life Assurance (4 x annual salary) • 31 days holiday (including bank holidays), rising to 38 days with length of service • Wellbeing Support • Company Pension • On site gym