Citadines Holborn Covent Garden is looking for a qualified and motivated team player with a passion for supporting service excellence to join our team as Accounts Assistant. You will report to the Residence Manager supporting towards providing our guests with unique experiences and offerings to Live, Work and Play in infinite ways. Designed for the love of cities, Citadines offer travellers the comfort of a serviced residence and the flexibility of a hotel. As a Accounts Assistant you will: Be responsible for all cash banking and reconciliation of this banking in line with policy and procedures Reconcile credit card and direct transfer receipts against the property management system daily Be responsible for reconciling all OTA invoices Monthly and submitting for payment Reconcile and submit all agent commissions from ONIX and submitting for payment Receive and process purchase invoices, matching to PO’s where necessary Processe commission invoices from travel agents Deal with supplier queries and discrepancies Liaise with heads of department and other staff to ensure PO’s are raised where needed Assist with the timely and effective collection of debts The successful Accounts Assistant has: At least two years’ experience in a similar bookkeeping role, ideally within the hotel sector Completed or studying for a bookkeeping qualification such as AAT or other equivalent qualification A self-motivating attitude to work autonomously yet have a team orientated mindset Effective communication skills in written and spoken English Proficient level of numerical, administrative and IT Skills Experience with the Property Management System RMS is advantageous In return, we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Privacy Policy | Personal Data | Ascott