Job Description
We are looking for a Linen Porter to join our Housekeeping department at Grosvenor House Suites!
As a Linen Porter you will ensure that all the guest and colleague areas are clean and maintained to a high standard of cleanliness and maintenance, as assigned by the Housekeeping Executive and in accordance with the Company policies and procedures to ensure maximum guest satisfaction.
Your main duties include (but are not limited to):
-Delivering requests to both colleagues and guest in an efficient and courteous manner
-Inspecting all linen and report any defective linen to the supervisor
-Ensuring that linen stocks are used correctly
About us
Grosvenor House Suites offers a luxurious and sophisticated lifestyle at Londons most exclusive address. Enjoy the refined services of a luxury hotel combined with the privacy, comfort, and generous living space of a contemporary Mayfair residence. Located on the corner of Park Lane and Mount Street, Grosvenor House Suites is convenient for the boutiques and galleries of Mayfair and overlooks iconic Hyde Park.
About you
Previous experience as Linen Porter
Excellent customer service skills
Friendly, approachable, and professional
Whats in it for you...
* A competitive salary and inclusion to our discretionary service charge scheme
* 28 days holiday (plus an extra day for your birthday!), pension and life assurance
* Medicash to claim money back and get access to lots of ways to support your physical & mental wellbeing
* We have a confidential EAP hotline for any support you require and a network of mental health first aiders
* Enjoy a complimentary night at GHS with breakfast and a meal for two when you pass your probation
* Free night at the Hotel every year to celebrate all of your hard work
* Nutritious meals provided during the day
* Regular team get togethers, summer party and spectacular Winter Ball
* Excellent discounts across Highgate Hotels and at Grosvenor House Suites
* Ongoing training opportunities to support internal promotions
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