Utilities Admin Assistant - Ilford - £30,000 - £32,000 DOE - Hybrid My client, a successful and established Property Management firm are currently seeking an experienced Utilities Administrator to manage utilities and council tax administration across the company's managed property portfolio, ensuring accurate handling of move-ins, move-outs, void periods, billing, and cost control. This role is responsible for the accurate administration, monitoring, and reconciliation of utility accounts and council tax liabilities across their portfolio. The role plays a critical operational and financial-control function, ensuring that ins and outs (tenant movements) are correctly reflected with utility providers and local authorities, bills are validated and processed correctly, and unnecessary charges, arrears, or disputes are avoided. Responsibilities Utility account setup and closure (gas, electric, water) Meter readings at move-in / move-out Council tax notifications, exemptions, and disputes Occupancy ins & outs tracking Bill validation, reconciliation, and dispute management Liaison with local authorities and utility providers Required Knowledge & Experience Previous experience in an administrative role within: Property management Housing Utilities Local authority or finance support environment Strong attention to detail and accuracy Confident handling of numerical and billing data Good written and verbal communication skills Competent user of Microsoft Excel and property/finance systems Desired Experience Utility providers Council tax departments Temporary accommodation or social housing Understanding of: Void periods Liability transfers Property occupancy tracking Experience managing disputes and reconciliations Salary: £30,000 - £32,000 DOE Hybrid: 3 days in the office, 2 working from home For more information, please contact Anisha on the Business Support team at Dove & Hawk Property recruitment. 02037259835 Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk