Windows Engineer (Threat & Vulnerability Specialist)
Location Canary Wharf, London, UK
Inside IR35 Contract (6+ Months )
Hybrid (2 days a week)
This role is responsible for patching and maintaining of security vulnerabilities and configuration compliance of our global Windows Laptop, VDI and Server estate. The role will work closely with the IT Security team to develop and optimize the vulnerability management service.
The successful candidate will have a solid background working with Microsoft Client platforms and Microsoft Server Operating systems, with a specific focus on vulnerability and configuration management. This is a hands-on role that involves constant collaboration across departments.
Operational
• Responsible for the security and configuration compliance of the Microsoft Windows Client and Server Endpoints.
• Maintain, develop, and improve the vulnerability management service. Develop solutions and automated methods to reduce manual and repetitive tasks.
• Work closely with key stakeholder groups including IT Security to ensure appropriate levels of engagement and focus are maintained.
• Plan and implement technical changes without unexpected disruption to the service and with minimal oversight.
• Create, maintain, and review operational process and support documentation.
• Plan, support and participate in scheduled patching events.
• Weekend work where required to deliver the required service goals.
Experience / essential and desired for successful job performance
• Has experience of managing solutions, technologies and processes associated with vulnerability and configuration compliance in Microsoft Windows 10 and 11.
• Has experience of supporting and troubleshooting production systems in an enterprise Microsoft Windows environment.
• Has experience of delivering service improvement across technology products and operational processes.
• Has experience of working with ITSM systems such as ServiceNow and understands priorities and SLA’s.
• Has ability to collaborate effectively with other operational support teams to support the service.
• Has strong documentation and technical writing skills.
• Has excellent time management and organizational skills.
• Has knowledge of the ITIL framework (understanding of Incident, Problem, Change etc.).
Desired
• Has experience working in financial services sector.
• Has advanced experience of SCCM, Intune, Qualys and AWS (supporting Servers).
• Has working knowledge of Microsoft Windows Server (2012, 2016, 2019, 2022).
Qualifications / certifications
Essential
• Bachelor’s degree or equivalent.
• Prior IT operational support experience across business-critical Production infrastructure.
Desired
• Security related certification.
• ITIL certification.