Salary: £35,000 - 40,000 per year Requirements: Minimum 5 years experience in a similar IT support / field engineer role Strong hands-on experience with hardware provisioning, troubleshooting & repairs Proficiency with PCs, laptops, printers, and mobile devices Basic networking knowledge (TCP/IP, port patching, etc.) Excellent problem-solving and communication skills Ability to manage workload independently across multiple sites Experience supporting IT projects or transformation work (desirable) Previous experience in a multi-site environment (desirable) Responsibilities: Providing desktop and endpoint support across multiple sites Deploying, configuring, and maintaining IT hardware (PCs, laptops, printers, mobile devices) Diagnosing and resolving hardware and software issues Supporting upgrades, repairs, and ongoing maintenance Carrying out regular site visits and responding to support requests Assisting with IT projects and transformation initiatives within new laboratory environments Acting as a point of escalation and working closely with wider IT teams Technologies: Hardware Support Mobile Network TCP/IP More: We are currently recruiting for an experienced IT Endpoint Field Service Engineer to support a growing laboratory network across Hertfordshire and West Essex. This hands-on, field-based role focuses on hardware support, troubleshooting, and site-based IT service delivery. The primary base is in Watford, with initial training in Kings Cross and frequent travel to various sites including Harlow, Hemel Hempstead, and Stevenage. We offer a 40-hour work week, generous leave entitlements, and mileage reimbursement for travel outside the base location. This is a great opportunity for an IT engineer looking for a varied and responsible role in exciting infrastructure projects. last updated 19 week of 2026