Area Manager - Midlands
Reports to: Head of Operations
Location: Location Specific
The Role and Key Duties
Responsibilities
* Overall responsibility for the day to day operations and sales activity within the area.
* Proactive management of the area’s sales and operations to achieve consistency and excellence in agreed service levels.
* Collaboration with General Managers in regards to sales and operational performance and the development of the processes to underpin growth.
* Management of controls and procedures to maintain and monitor standards and performance in line with benchmarks.
* Continual monitoring of the quality and standards of cleaning, housekeeping and maintenance of all areas of the gyms within the area.
* Line management / performance management / professional development of the General Managers (and other staff as appropriate) to include inspirational leadership and coaching, mentoring and performance reviews and the identification of underperformance and the necessary interventions.
* Selection, appraisal and discipline of staff, in collaboration with General Managers (and senior management where appropriate).
* Management of the necessary H&S aspects and fulfilment of policies and procedures.
* Management of financial controls combined with collaboration with General Managers to achieve maximum operational profitability of their gym.
* Regular reporting to Head of Operations / Regional Business Manager re: sales / operational performance, issues and improvements including the delivery of detailed multi-level reports.
* Identification of opportunities for growth, development, cost saving initiatives and positive change.
* Strong management and consideration of energy / environmental issues and waste management.
* Analysis and presentation of key data to support new ideas / initiatives / proposed developments.
Skills/Experience/Knowledge needed
* Management experience WITHIN Gyms/ Leisure industry
* Exceptional leadership qualities and experience of managing a large and diverse team.
* Evidence of strong drive to achieve results through others
* Strong communication skills in a variety of media and audiences
* Strong Commercial awareness
* IT skills - Microsoft Outlook, Word and Excel
* Ability to manage time, organise & prioritise workload
* Travel will be essential
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