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Part Time Customer Service Advisor
Posting Date: 11 Jul 2025
Unit: Consumer
Location:
Dundee Greenmarket, Dundee, United Kingdom
Where: Dundee - 2 Greenmarket, DD1 4QB
Part Time: Permanent - 20, 25 or 30 hours per week
Salary: £26,968.00 (Pro Rata) plus incentives and bonuses
Start Date: 15/09/2025
Training: Monday - Friday 9:15am - 1:30pm for 5 weeks from the start date before moving onto your shift pattern.
Shift Pattern: Tuesday - Saturday, with options for 3, 4, or 5 days per week between 8:00am and 5:30pm.
Why this job matters
Are you someone who enjoys solving problems? Perhaps you like gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Home Connections role with EE.
Join our Home Connections Team in EE Dundee. You'll be speaking with customers over the phone, guiding them through connecting their products and services, and assisting with initial setup or billing queries.
No specific experience is required. If you are naturally helpful, calm, and able to build relationships, we can train you on the rest.
We offer flexible working arrangements to support your life outside of work, including scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
* A starting salary of £26,968 (Pro Rata) plus incentives and bonuses.
* Online GP access 24/7 via telephone or video for you and your immediate family, fully funded by us.
* Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends.
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, or adoption leave.
* Discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds every year.
* Support for your career development and growth within the company.
* Season Ticket Travel Loan to help with commuting costs.
* Volunteering days to give back to your community.
* Optional Private Healthcare and Dental cover for you and your family.
Join a great team with supportive culture, tailored training, and opportunities to build a lasting career. What are you waiting for?
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