We are looking for a talented AS400 Operator /Tech Support to join the team
Duties include:
* Being 1st and 2nd line response technical support for IBMi Managed Services. Provide technical consultancy, such as patching and upgrades, as required
* Managing and maintain the remote monitoring systems for onsite and cloud-based platforms. This includes automated script development and monitoring.
* Proactive client management by providing telephone and remote assistance to ensure that client systems and Enterprise Cloud for IBMi are fully optimised.
* Record incidents that are either reported by the clients or alerted by the systems, managing the incidents to a 'close'.
Required experience:
* Demonstrable high-level technical capability on IBM Power i.
* Demonstrable experience of working in a complex enterprise-level Power i environment
* IBM i OS, BRMS, Work Management, Performance Management
* SQL, CL, SSL, Key Management, Mimix, IBM Storewize (V5000/V7000 for example) Power VM, Flash and virtualisation, Halcyon and Zabbix (Desirable)
* Skill in solving technically challenging problems involving Power i based application and hardware issues.
* Excellent documentation and record management skills and attention to detail, must be able to write clear and understandable procedures.
Due to the volume of applications ...