What you will do You will lead the charge in delivering high-security surveillance solutions for one of the UK’s most prestigious contracts. From hands-on system deployment and remote troubleshooting to training end users and driving performance, you will be the technical expert behind the scenes. Working closely with the client’s Security Team and ADT stakeholders, you will ensure every system runs smoothly, every report is sharp, and every KPI is met. With site visits across the UK and regular engagement at senior levels, you will be the face of excellence—championing innovation, customer satisfaction, and a culture of inclusion and impact. What we offer Competitive Salary: Reflecting your skills and experience. Bonus Plan: Performance-based bonuses to reward your impact. Company Vehicle: Supporting your role and travel needs. Flexible Hybrid Working: Designed to suit your lifestyle and work-life balance. Generous Leave: 25 days of annual leave plus Bank Holidays Holiday Purchase Scheme: Buy up to 10 additional days, increasing your total entitlement to the equivalent of 35 days. Comprehensive Benefits: Including a pension plan (up to 7% employer contribution match), life assurance, employee assistance program, and referral scheme. Exclusive Discounts: Enjoy savings with high street brands, cycle-to-work scheme, and discounts on Johnson Controls security products. Career Development: Access to extensive training and advancement opportunities. How you will do it Using your expertise in IP/cloud CCTV systems and programme management, you will deliver secure, compliant solutions. You will engage with stakeholders, manage system health, and ensure seamless performance across the contract lifecycle. What we look for Required Experience in technical security roles, ideally in public sector Strong knowledge of IP/cloud CCTV systems Confident communicator with senior-level engagement skills Project management qualification and H&S accreditation A Level education (or equivalent) NPPV3 & SC clearance (or ability to obtain) Proficient in Microsoft Office and data tools Due to the nature of the role and vetting requirements, candidates must have lived in the UK continuously for the past five years Preferred IT/IP qualification Familiarity with Openeye, Hanwha, Vivotek systems Understanding of network infrastructure and NPSA standards Experience with database management and system optimisation LI-MS2 LI-Hybrid