Application Support Specialist
£1 GBP
Hybrid WORKING
Location: Hemel Hempstead, Central London, Greater London - United Kingdom Type: Permanent
Application Support Consultant
Location- Hemel Hempstead
Onsite Requirements- Up to 3 days a week
The Opportunity:
Are you passionate about technology and driven by problem-solving? Do you enjoy collaborating with customers to deliver exceptional software solutions? Join us as an Application Support Consultant and elevate your career within a dynamic, innovative, and people-focused team.
The Role:
As an Application Support Consultant, you will play a pivotal role in supporting customers across a variety of business modules, including Accounting, CRM, E-Commerce, and Supply Chain Management. You will be part of a collaborative Customer Success Office, helping customers achieve their goals with tailored ERP software solutions. If you thrive in a fast-paced environment and have a passion for creative problem-solving, this role is for you.
Key Responsibilities:
• Provide technical and operational support to a growing customer base.
• Respond to inquiries on system operations and troubleshoot issues effectively.
• Collaborate with internal teams to deliver optimal solutions for business challenges.
• Maintain clear documentation of issues and resolutions.
• Ensure excellent customer experiences by managing queries with empathy and professionalism.
Essential Requirements:
• A strong problem-solver with analytical skills and a proactive mindset.
• Excellent communication abilities, both written and verbal, to translate technical details into user-friendly information.
• Knowledge or experience in any of the following areas is advantageous:
• Accounting, ERP, or Business Management Software systems.
• SQL scripting, databases (SQL Server, MySQL), and associated tools.
• REST API, EDI, and other integration technologies.
• Financial and management reporting.
• A relevant degree or equivalent experience in Computer Science, Accounting, or Business is preferred.
The Benefits:
• Competitive Salary: Reflective of your skills and experience.
• Health & Wellness: Access to private healthcare and a wellness reimbursement program.
• Flexible Working: Achieve work-life balance with our hybrid working plan.
• Retirement Planning: Employer pension contributions up to 5%.
• Generous Leave: 29 days of paid leave with the option to purchase additional days.
• Training & Development: Continuous professional development opportunities to help you thrive.
For more information, please apply below or contact me directly.
Contact: 02077806706
Reference: AMC/SCA/ASC
Reference: AMC/SCA/ASC
Postcode: HP1
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