Responsible for carrying out majors repairs to lifts within allocated area. Plans jobs to ensure parts are available and delivers repairs safely, on time and within budget. Responsible for the supervision and development of a Repairs
Mate. Required to deliver accurate and timely paperwork supporting the Company's work procedures. In exceptional circumstances will stand in as part of the local service team on-call rota.
Planning, Organising & Communication
Plans repairs jobs to maximise site time and minimise travelling time. Liaises with office to ensure parts are available (in some cases organises parts), paperwork is in place and customer advised on timings. On arrival on site contacts customer and agrees requirements and provides ongoing feedback on progress as required. Where implemented, follows a pre-schedule programme
Repairs Operations
Carries out Risk Assessment dealing with any hazards that may require attention prior to commencing work on the lift and posting warning notices as appropriate at each floor entrance. Carries out repairs in a safe and timely manner and in accordance with all company procedures and method statements. Ensures all jobs are completed within budget.
Administration, HR Supervision & Training
Submits accurate weekly job sheets, repairs reports and timesheets completed in line with company procedures. Supervises a Repairs Mate, utilising his/her talents available to the best of their ability and providing appropriate training to enable the individual to develop their career.
Health, Safety, Environment and Hygiene
Adheres to all Health, Safety & Environmental regulations, guidelines & information, company procedures and method statements. Responsible for the Company van (keeping it in a clean and roadworthy condition). Personal Protective Equipment (PPE) used / worn as appropriate and kept in good order. Keep all company tools, instruments and materials in a safe and secure manner and report any damages or losses immediately to Supervisor.
Service Support
If required provides support to the local Service Team. In excceptional circumstances is part of the Callout rota where responsible for communicating with the call centre and closing down each call-out. On arrival at site attempts to obtain facts from the customer as to the events leading up to the failure of the plant. Where appropriate, interrogates and notes error/fault codes saved in the error/fault log of lift controller, establishes the reasons for failure and carries out appropriate repairs. If unable to fix the problem, or requires support, advises Supervisor or Service Admin
Centre as soon as possible to enable suitable assistance to be organised to achieve the quickest possible route to returning the lift to service.
Requirements:
Senior Repairs Engineer - NVQ 3, LEIA Units 1 (Introduction to Lift Technology), 15(Fundamentals of Lift Technology), 9 (Managing Safely) + 2 other units from 12 (Electronic Systems & Controls for Lifts), 17 (Advanced Lift Technology ‐ Electrical), 16 (Advanced Lift Technology ‐Mechanical)
Repairs Engineer - NVQ 3, LEIA Units 1 (Introduction to Lift Technology), 15(Fundamentals of Lift Technology)
Must have valid UK Driving Licence.
Certified under Construction Skills Certification Scheme (CSCS) or able to achieve.
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