Job Advert
Torus Developments is at the forefront of delivering 5,300 new homes across the North West as part of a £900 million investment
programme. Our Sales Team plays a vital role in bringing these homes to market through Shared Ownership, Outright Sale and Rent to
Buy, ensuring customers receive a professional, supportive and seamless experience. We are looking for a proactive and
commercially minded Sales and Lettings Coordinator to support the delivery of sales and first lets across a varied portfolio of
developments. This is an exciting opportunity to join a high-performing team where you will directly influence scheme performance,
customer satisfaction and income generation.
What You Will Be Doing:
* Managing customer enquiries, qualifying applicants and conducting affordability assessments
* Progressing leads through reservation, referencing, legal instruction and completion within agreed timescales
* Administering the full sales process, including reservation payments, mortgage offer approvals, completion statements and Help
to Buy applications
* Commissioning and maintaining sales offices and show homes, ensuring presentation standards remain high
* Working collaboratively with Development, Construction, Marketing teams, Independent Financial Advisers and solicitors to
deliver a seamless customer journey
* Contributing to pricing, tenure mix and marketing strategies through competitor analysis and performance data
* Monitoring scheme performance, maintaining accurate sales schedules and producing regular reports
* Ensuring compliance with Consumer Credit regulations, GDPR, safeguarding, equality and health & safety requirements
* You will also support wider growth activity, including agency arrangements and acquisitions or disposal programmes, helping the
business identify and capitalise on new opportunities.
What We Are Looking For:
We are seeking someone who thrives in a target-driven, customer-facing environment and takes pride in delivering both commercial
results and excellent service. You will bring:
* Experience working in a commercial or target-led environment
* Experience in property sales, ideally within the new homes or affordable housing sector
* Knowledge of affordable home ownership products such as Shared Ownership and Rent to Buy
* A proven track record of achieving sales targets while delivering outstanding customer service
* Strong organisational skills with the ability to manage multiple plots, deadlines and stakeholders
* Excellent communication skills, with the confidence to engage with customers, colleagues and external partners
* Good analytical and numeracy skills, with the ability to interpret performance data and manage risk appropriately
* A collaborative approach and the ability to contribute positively to team and corporate objectives
* Flexibility to work evenings and weekends where required and travel between sites across St Helens, Warrington and Liverpool
Interview Process:
Interviews will consist of a competency-based interview along with a scenario-based assessment, which will be provided on the day.
Interviews are scheduled to take place on:
* Monday 9th March – St Helens Office
* Thursday 12th March – Warrington Office
* Friday 13th March – St Helens Office
Shortlisted candidates will be contacted during the week commencing 2nd March.
Additional Information:
Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:
* Right to work verification
* Qualification certificate check
* 2x Completed references
* OH Health Questionnaire – Fit For Work
* Enhanced DBS check
* Completion of all new starter documentation including signed T&C's
Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.