[Royal Mail]
Job reference 333201
New Business Manager - South (SO, PO, GU, BH)
Salary: £40000 plus £4000 Car allowance, potential on track earnings of 30% through a sales commission scheme with 25 days annual leave, plus bank holidays with 25days annual leave, plus bank holidays
Permanent, Full time
Remote Working - SO, PO, DT, BH
Royal Mail is at the heart of the UK’s parcels and eCommerce market, supporting businesses of all sizes to reach their customers every day. As the market continues to evolve, we’re focused on winning the right new business — profitably, sustainably and at scale.
We’re looking for a New Business Manager (Field) to drive new customer acquisition across domestic and international parcels. This is a front-line, results-focused role where you’ll own the full sales cycle, build a strong pipeline, and convert opportunities into long-term customers.
About the role
• Identify, target and secure profitable new business opportunities across your sales region
• Own the full sales cycle from prospecting and pitching through to negotiation, contract and onboarding
• Build and manage a robust 12–18 month sales pipeline aligned to new business targets
• Deliver revenue, contribution, volume and AUR targets in line with the sales plan
• Promote Royal Mail products, services, campaigns and new solutions to win new traffic
• Manage a balanced mix of domestic and international parcels to optimise revenue and contribution
• Ensure new traffic is approved and compliant with network and commercial guidelines
• Maintain accurate CRM records and sales reporting in line with sales standards
About you
• A proven background in new business sales within eCommerce, parcels, courier or express environments
• Strong track record of winning and closing new business against clear revenue targets
• Commercially astute, with confidence negotiating pricing and commercial terms
• Comfortable prospecting and generating leads via phone, email, virtual and face-to-face meetings
• Excellent communication and presentation skills, able to influence senior decision-makers
• Highly organised, self-motivated and able to work independently in a field-based role
• Confident using CRM systems and sales data to manage pipeline and performance
• GCSE (or equivalent) English and Maths qualification (desirable)
Extra Benefits
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to perm employees
Next Steps
The next stage of the selection process will be a face to face or virtual interview consisting of competency based and role specific questions.
Trust is the foundation of Royal Mail / Parcelforce / RM Property and Facilities Solutions. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.
We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
Closing Date:6th March 2026. Please note, this advert may close early if the appropriate number of applications has been reached.
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