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Service manager

Peterborough
Permanent
Change Grow Live
Service manager
Posted: 27 October
Offer description

Overview

Lead Change. Transform Lives. Create Lasting Impact.

Are you ready to lead the future of recovery and wellbeing in Peterborough?

From April 2026, we’ll be launching a brand-new, forward-thinking model of care at Change Grow Live — one designed to empower recovery, improve health outcomes, and strengthen community wellbeing.

We’re looking for a passionate, driven and experienced Service Manager to help bring this vision to life. This is a fantastic opportunity to lead a dedicated, multi-disciplinary team and shape a service that truly makes a difference in people’s lives.

As Service Manager, you’ll play a vital role in creating the conditions for success — for the people who use our service, our partners, and your team.

Your focus will be to:

1. Lead, inspire and support a passionate team delivering life-changing care to adults, children, and young people.
2. Champion quality, safety, and best practice as the CQC Registered Manager, ensuring high standards and strong safeguarding.
3. Build meaningful partnerships with clinicians, pharmacies, and community stakeholders to deliver joined-up, person-centred care.
4. Drive innovation in harm reduction, medically assisted recovery, and outreach delivery — always keeping people at the heart of what we do.

Responsibilities

Why Change Grow Live?

We believe that people can change, grow and live the lives they want. Our new organisational strategy focuses on three key ambitions that guide everything we do:

5. Creating the conditions for success – helping our people to thrive, learn, and grow.
6. Together – building a culture of collaboration, learning and shared purpose.
7. Belonging – nurturing open, inclusive and transparent environments where every voice matters.

As part of our leadership community, you’ll have access to fantastic development opportunities, flexible ways of working, and the chance to make a meaningful impact every day.

About You

We’re looking for someone who:

8. Has experience leading people and services in a complex health or social care setting.
9. Understands safeguarding, governance, and quality assurance inside and out.
10. Can inspire teams, build trust and deliver measurable outcomes.
11. Brings a genuine passion for improving lives and leading in a way that reflects our values: Be Open, Be Compassionate, Be Bold.

The Details

12. Location:Peterborough
13. *Salary: £52,221.35 – £54,427.84 (based on full-time hours)
14. Hours:Full time, 37.5 hours per week
15. Start Date: As soon as possible.

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Direct applications only — we will not be engaging agencies for this vacancy.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Ready to Lead with Purpose?

If you’re motivated by people, progress and purpose — and ready to shape the next chapter of recovery in Peterborough — we’d love to hear from you.

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