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Technical business analyst

London
CGI
Technical business analyst
€55,000 a year
Posted: 27 April
Offer description

Overview

Secure Innovation is part of CGI's Space, Defence and Intelligence business unit, focused on delivering contemporary and innovative technical solutions for government agencies. Our teams work with clients to exploit technologies to maintain competitive advantage. Our systems are engineered for performance, security, reliability and scalability; built with modern CI and CD tooling and techniques. We are seeking an experienced technical business analyst to translate user needs into intuitive, actionable dashboards, working closely with stakeholders to ensure data is meaningful, trusted and usable.


Your future duties and responsibilities

The role offers opportunities to work on leading‑edge technologies within an interesting and rewarding environment. We are committed to developing our members and providing learning and development opportunities to keep pace with evolving technology. We foster a culture of innovation, collaboration and ownership.

Although we would like candidates to have all of the skills we need, we would consider high‑quality individuals who meet most of the criteria.


Business Analysis and Stakeholder Engagement

* Capturing and refining user requirements
* Creating structured documentation (e.g. requirements traceability matrix)
* Strong customer engagement and workshop facilitation skills
* Ability to present insights and solutions clearly to stakeholders


Data and Dashboard Thinking

* Strong data literacy (interpreting datasets, spotting trends/issues)
* Experience designing dashboards or reports
* Wireframing dashboards with a focus on usability and clarity
* Understanding of what makes a dashboard useful, not just visually appealing


Testing & Delivery

* Functional testing of tools and dashboards
* Facilitating or supporting User Acceptance Testing (UAT)
* Ensuring outputs meet user needs and are production-ready
* Excellent interpersonal skills


Desirable

* Experience with Kibana (or similar tools like Power BI, Tableau)
* Basic Python for data handling or analysis
* Understanding of data processing pipelines
* UX/UI design principles
* Delivering user training or guided sessions
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