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Office manager / pa - hybrid

Birmingham (West Midlands)
Hairby Zindzi
Office manager
Posted: 29 January
Offer description

We're looking for a Junior Secretary/PA to support our leadership and ensure smooth day-to-day operations. This role is ideal for someone organised, people-focused, and ready to build their career in admin and e-commerce support.

What you’ll do

Administrative & PA Support

Prepare and edit documents, emails, and notes with strong grammar and formatting

Manage diaries, book meetings, and handle appointment scheduling

Support with inbox management and follow-ups

Maintain organised digital filing and shared folders

Customer & Order Support

Respond to customer enquiries via email/DM professionally

Track orders, update customers, and liaise with couriers

Maintain CRM and order tracking spreadsheets

Recruitment & Team Support

Help schedule interviews and send confirmations

Follow up on candidate documents and onboarding tasks

Welcome visitors and support team meeting preparation

General Office Tasks

Support with office supplies, packaging, deliveries, and couriers

Assist with preparing meeting rooms on office days

Help organise small team events and supplier visits

About You

Eager to develop in a PA / admin / office support role

Excellent written and verbal communication

Strong attention to detail and time management

Proactive, calm, and solutions-focused

Comfortable prioritising tasks and working efficiently

Confident using Microsoft Office (Word, Excel, Outlook)

Happy to learn CRM tools and e-commerce platforms

Why Join Us

Friendly, supportive work environment

Hybrid flexibility (office + home)

Exposure to a fast-growing beauty brand

Career development and training provided

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