Community Administrator - Coastal Community Nursing
The closing date is 01 June 2026
We are seeking an enthusiastic and experienced administrator to join us in our friendly and proactive Community Nurse Team. The Administrator's primary function will be to support the Coastal Community Nursing Team and to manage the day to day running of the nurse's office. The working pattern will include some weekend working.
The role will include the management of referrals from entry into the team through to discharge and interacting with patients, carers and other health and social care professionals, inputting into a range of patient and staff electronic systems, monitoring staff lone working and document management.
Support to the team will include managing appointments, inputting onto rosters, monitoring and maintaining registers and databases and ordering stock and equipment. The ability to travel independently between offices and cover the service over seven days on a rota system is required.
This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:
* Cornwall Partnership NHS Foundation Trust
* Royal Cornwall Hospitals NHS Trust
* Cornwall and Isles of Scilly Integrated Care Board
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.
Main duties of the job
The successful applicant will be articulate and have a keen eye for detail. Ability to maintain patient and staff confidentiality is an essential aspect of this role.
* Managing referrals to the team via electronic systems and clinical record keeping systems
* Arranging meetings, preparing agendas, note taking and distributing papers
* Supporting clinical staff by liaising with patients, gathering information from MDT and using electronic systems to ensure safe and effective communication
* Assisting with HR, workforce and recruitment paperwork
* Acting as first point of contact for telephone enquiries by patients, relatives, carers, health and social care professionals, referrers and the general public
* Answering telephone, dealing with enquiries, directing as appropriate, maintaining accurate messages and forwarding to relevant person or department
* Sorting and managing incoming mail and stock deliveries
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital‑based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability. We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. Over 4,000 people make up the Trust, including doctors, nurses, therapists, plus admin and support staff. We work in people's homes, community clinics and bases, and some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner. Just over 568,000 people live here.
Job responsibilities
For full information of the roles and responsibilities of this role, please see the attached job description and person specification.
Person Specification
Education, qualifications and experience
* NVQ 3 Administration or equivalent experience
* Computer‑literate and competent in use of Microsoft Office applications
* Good literacy and numeracy skills
Skills and aptitude
* Ability to prioritise own workload and work unsupervised
* Organisation skills and accuracy
Knowledge and abilities
* Accurate typing and keyboard skills
* Previous experience in a healthcare office environment
* Knowledge of medical terminology
* Knowledge of CFT IT systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Cornwall Partnership NHS Foundation Trust
£25,760 to £27,476 a year, per annum, pro rata
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