Overview
Join to apply for the Sales Assistant role at Mountain Warehouse
Application Deadline: 20 October 2025
Department: UK Retail
Location: Livingston - McArthur Glen (LIV)
Compensation: £7.55 - £12.21 / hour
Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
Responsibilities
* Team Collaboration: Work harmoniously with colleagues, foster an inclusive and supportive team environment. Actively participate in team discussions and problem-solving, and share knowledge to support and train both new and existing team members.
* Operational Excellence: Assist in day-to-day store operations, ensure compliance with company policies and procedures. Accurately process transactions, handle various payment methods, keep the sales floor clean, organised, and visually appealing, and ensure products are fully stocked. Stay informed about product features, promotions, and pricing to provide accurate advice. Help set up and execute in-store promotions and displays to drive sales.
* Customer Engagement: Build strong connections with customers, understand their needs, and provide tailored solutions. Address inquiries and concerns promptly and professionally, representing the Mountain Warehouse brand with enthusiasm and professionalism.
* Sales & Performance: Work with the team to meet and exceed sales targets, supporting store management in identifying opportunities for growth and improvement.
Qualifications & Attributes
* Committed to delivering outstanding customer service.
* Passionate about retail and eager to share that enthusiasm.
* Excellent communicators with a friendly and approachable demeanour.
* Energetic, driven, and able to complete tasks effectively.
* Team players who are reliable and trustworthy.
Benefits & Perks
* Monthly Bonus Scheme: performance-driven bonuses on top of base salary
* 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
* 28 days annual leave, including Bank Holidays
* Access to Employee Assistance Programme and Colleague Hardship Scheme
* Generous Colleague Referral Incentive
* Auto-enrolment Pension scheme
* A stable, successful and supported environment
* Length of service awards
Note: Referrals increase your chances of interviewing at Mountain Warehouse.
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