Job Description
Closing date
Customer Team Leader Location: 229 Broadgate, Grasmere, LA22 9TAPay: £14.48 per hourContract: 39 hours per week + regular overtime, permanent contractWorking pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview30% colleague member discount in store - see below for more benefitsApply easily from your mobile by completing our assessments - no CV needed!
You must be aged 18+ to authorise age-related sales
Join us as a Customer Team Leader and take the next step toward managing your own store.
As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, youll play a key role in making life easier for our customers.
Why this job matters:
Youll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. Youll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, youll be a champion for Co-op membership, helping to drive the growth of our unique business.
What you’ll do
* Own the day-to-day running of the store by leading the team on your shift
* Motivate, coach, and support your team to deliver great service and efficient operations
* Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
* Support store performance through merchandising, stock accuracy, and HR processes
* Champion Co-op through community engagement and membership growth
What youll bring
* Passion for people and leadership
* The ability to work flexibly and lead by example
* Skills in retail, merchandising, or team management (experience not essential)