INSTALLATION AND SERVICE ENGINEER (Remote Stoke-on-Trent Area)
* FULL TRAINING WILL BE PROVIDED (if you are comfortable with general IT and DIY skills please read on).
* Salary - £30,000 + Benefits
* 6 Months FTC - to start, with a view to go Permanent
* Applicants MUST be able to drive, be happy to travel to cover Stoke territory
* Company-provided van, laptop, phone, tools, uniform and travel expenses
* Collaborative and supportive work environment
My client is a market leader in digital living home care solutions, offering a comprehensive product portfolio, from alarm buttons to AI-driven camera solutions enhancing social and elderly care through technology.
We are looking to hire an additional Installations Engineer, responsible for installing and configuring basic systems, conducting general maintenance and troubleshooting, ensuring adherence to safety standards, etc. This position would suit a confident 'handy person' someone comfortable with home/general DIY, ability to confidently use power tools and extremely strong customer facing skills whilst working closely with clients (in their homes) to ensure that all installations are completed efficiently and to the highest standards.
We are looking for someone in the in Stoke-on-Trent area. A position that requires daily travel to various locations for pre-planned appointments, providing you with a dynamic and varied work environment.
Responsibilities and required skills
You will bring a combination of technical expertise, a proactive mindset, and strong collaboration skills.
* Technical ability: able to conduct general installations (DIY, power tool skills).
* IT: Confident with MS packages, ability to complete online documentation accurately
* Teamwork: working with key internal and external stakeholders to ensure that all installations and support services are delivered on time and company goals are met.
* Planning: staying ahead of the game and ensuring that plans are achieved.
* Problem Solving: adapting to the ever-changing environment and reacting quickly to meet challenges.
* Customer Service skills: Must be a clear communicator, able to demonstrate patience and empathy.
* Communication: ensuring that communication is effective between Sales, the National Installations Manager and other Installations and Service Engineers.
* Driving licence: a full UK driving licence is a must!
* Strong English language skills, both verbal and written, are essential for this role.
* DBS all candidates will be asked to complete a DBS check - not required to apply.
Further Benefits include:
* 25 Days Holiday + bank holidays + your birthday
* Health Plan (dental, optical, physio etc)
* Opportunities for professional growth and development
* Extension to FTC - Permanent contract
Please apply/get in touch to hear more
INDCP