Reporting to the Office Manager, this role is an integral part of the School Office team. Our School Office provides a very busy reception service dealing with a wide variety of enquiries from parents, pupils, colleagues and other internal/external customers.
The successful candidate will be is responsible for the day-to-day management of the reception area and will act as the first point of contact for all enquiries via the telephone and face-to-face. On a Monday from 2.30 pm-4.30 pm this role covers the duty of the Bus Supervisor.
This is a team role, and the successful candidate should be willing to work as part of a team end exercise a degree of flexibility as and when required.
The role is part-time, term time, Monday, 8.30 am-4.30 pm (with 1 hour unpaid lunch break ), Tuesday-Friday, 8.30 am-1.30 pm, 25 hours per week on a fixed-term contract until June 2027.
Candidates should have a minimum of 3 years office-based experience, be well presented and have confident communication skills with a professional approach and the ability to provide great customer service.
Previous experience working within an education environment is preferred but this is not essential.
Main Responsibilities:
* Screening and directing telephone calls, taking messages and ensuring calls are picked up in a timely manner and callers are transferred to the relevant person.
* Provide ad-hoc admin support to our office team eg assist with photocopying and any other admin tasks which may arise within the Print Room and School Office.
* Meeting, greeting, signing in parents, Governors, visitors, and Contractors to the school.
* Monitor visitor access to the building and issue visitor passes.
* Interacting with pupils regarding any issues that may arise.
* Updating our attendance database with pupil attendance.
* Liaising with colleagues regarding pupil attendance ensuring all information is recorded accurately.
* Accepting deliveries and informing the relevant colleague.
* Any other ad hoc administrative/project related task as directed by the Line Manager.
Ideal Candidate:
Candidates should have a minimum of 3 years office-based experience, be well presented and have confident communication skills with a professional approach and the ability to provide great customer service.
Previous experience working within an education environment is preferred but this is not essential.