A rapidly expanding UK & International freight forwarding and logistics company are looking for a Office Admin Customer Services professional tofulfil a dual office based role where you will be working under the customer services manager. ROLE: Office Admin - Customer Services LOCATION: Berkhamsted BASIC SALARY: £21k to £24k HOURS: Monday Friday 9-5:30 (1 hour lunch) BENEFITS: Pension etc. after a certain period, free onsite parking, statutory sick pay, Bank Holidays Off,Pool and Air Hockey Tournaments, Paid for lunch each pay day, Company team bonding events. To support the admin and customer services Manager, providing customer service to all new and existing clients, updates on their deliveries, taking new bookings and updating the systems, booking couriers, dealing with questions and queries and providing general customer services both inbound and outbound calls. Creating daily POD reports in Excel and forwarding them to our clients Importing data to our database from Excel spreadsheets Answering calls to both suppliers and clients, taking messages, transferring calls to the correct person