Join to apply for the Sales Consultant role at Molton Brown.
Molton Brown was founded in 1971 on South Molton Street, London, and has become an icon of British luxury. As a global brand within Kao's cosmetics portfolio, the company delivers fragrances, bath and body care, and hand care products across flagship stores, online channels, travel retail, department stores and luxury hotels worldwide. Craftmanship, integrity and an unwavering commitment to quality are core to the Molton Brown experience.
The Opportunity
We are looking for a dedicated individual with a passion for luxury to join our Cambridge store as a part‑time Sales Consultant working 20 hours per week. In this role you will be the face of the brand, delivering excellent service, detailed product knowledge and personalised sensory experiences such as fragrance consultations or hand and arm massages. You will also support the team with general store tasks, including stock management, cleaning and replenishment.
Responsibilities
* Deliver outstanding customer service and product expertise to enhance the customer journey from start to finish.
* Provide sensory experiences through signature services such as fragrance consultations and hand/arm massages.
* Assist with general store tasks: stock management, cleaning, replenishment and visual merchandising.
* Meet store KPIs and personal performance targets in a collaborative team environment.
Qualifications
* Excellent communication skills and the confidence to approach any task with a positive, can‑do attitude.
* Strong personal grooming standards and a passion for luxury brand values.
* Ability to work well in a team and adapt to changing business requirements.
* Flexibility to meet the 20‑hour part‑time schedule and store operating hours.
What We Can Offer You
* Hourly rate of £13.20
* 50% staff discount on all Molton Brown products
* 22 days holiday + bank holidays
* A day off for your birthday
* Monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
* Quarterly free product allocation (up to 5 Molton Brown eligible items)
* Access to high‑street retailer discounts and cash‑backs
* Enhanced family leave, healthcare plan and wellbeing support
* Season ticket loans and cycle‑to‑work scheme
* Company pension scheme
* Recognition awards and ongoing development opportunities
Molton Brown is part of Kao, a global company founded in 1887 and committed to quality, sustainability and ethical business practices. We proudly hold a World’s Most Ethical Companies designation for 17 consecutive years and value diversity, innovation and entrepreneurial thinking.
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