Salary £24,500-£26,500
Wehave a fantastic opportunity for a Maintenance Team Leader at BodelwyddanCastle Hotel. Maintenance is a veryimportant part of our guests’ experience when staying at Warner. As aMaintenance Team Leader you are part of one great team, working within ourfacilities team. With a hotel to be proud of, you will play an integral part inproviding a perfect customer journey for our guests.
Set within magnificent grounds, BodelwyddanCastle Hotel is part of the Warner Hotels Group. This beautiful Grade IIlisted Victorian building near the North Wales Coast is found in the Castlelimits and houses a modern 238 bedroom hotel, including a superb range ofleisure facilities and numerous daily activities.
What will I be doing?
1. Working closely with the Head ofFacilities and other Maintenance Team Leaders you will be in part responsiblefor the smooth running of the Maintenance team.
2. You will direct, lead and coach theteam’s activities within Maintenance to ensure all areas of responsibilitiesare covered.
3. By leading and working with a largediverse and multiskilled team, you will ensure all our guests receive aseamless customer journey from the moment they arrive.
What are we looking for?
4. A resolution focused leader with the confidence to deal with guest concerns, showing empathy and understanding continually looking to improvise with opportunities our guests provide
5. Ability to effectively lead, motivate and engage your team, even in times of high demand
6. Able to manage multiple priorities and adapt quickly to changing requirements
7. Willingness to challenge if standards aren’t meeting required levels
8. Be able to make decisions confidently
9. Ability to coach and develop team to improve performance
10. Able to create a rewarding environment that encourages high team engagement
What skills do I need?
11. Experience of leading a team in a Maintenance Department
12. You don’t need specific qualifications to complete minor works but previous experience in maintenance would be preferred.
13. Have the ability to create an environment where the team are able to grow and develop
14. Effective communicator with the ability to clearly articulate ideas
Thebenefits of working with us
15. A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
16. 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
17. Potential live in available
18. Free use of gym and leisure facilities
19. Free or 60% discounted food onsite
20. Access to fantastic discounts and offers with many national brands and retailers
21. Access to use the company’s corporate box at the O2 for Music, Comedy, Sport, and Entertainment events
We are part of Bourne Leisure Ltd, as a business we are committed tocreating an Inclusive and Diverse culture. We are driving Inclusion andDiversity across every strand of our business to ensure every team member feelsincluded and part of something. If you require any further support orwish to enquire via email then you can contact the hotel direct on the email