PHMG Greater Manchester, England, United Kingdom
PHMG Greater Manchester, England, United Kingdom
1 week ago Be among the first 25 applicants
Hours: 1pm – 10pm (supporting US based clients)
As aPre-Sales UCaaS Technicianyou will be assisting our sales team with supporting technical material for client presentations. You will be advising of specific capabilities within the platforms alongside suggestions for optimization of the existing set up. You will be highlighting areas of improvement within cloud telephony systems, creating presentations, proactively following up on existing workloads, discussing our cloud telephony partnerships with clients and supporting our implementation teams.
Working in a dynamic technical pre-sales environment you will be able to prioritize, communicate and deliver supporting materials quickly. You have a natural attention to detail, can provide key insights to the performance of cloud telephony systems and be able to analyse data to spot trends and provide a summary.
* Creating technical client presentations regarding cloud telephony platform capabilities
* Ability to create call maps from cloud telephony platform, illustrating all routes of calls within system
* Phone system cloud referral processing and consultation
* Consulting and providing technical assistance to account management teams
* Reactive support to technical requests regarding Cloud Telephony platforms
* Support to Implementation members with complex casework
* Training to teams within the business regarding cloud telephony capabilities
Required Experience:
* Troubleshooting and highlighting areas of improvement to existing telephony configurations
* Restructure and reconfiguration of Cloud Telephony systems
* Speaking with clients, discussing telephony system capabilities
* Configuration and implementation of audio on to cloud based phone systems
* Communicating and consulting with clients or Client Services teams via phone or email
* Multi-project management
* Discussing cloud telephony partnerships we have (preferred)
* Ability to work in a fast-paced environment
* Understanding of Cloud Telephony/UCaaS/CCaaS technologies and capabilities
* Sense of urgency and comfortable with high volumes of case work
* Administration and organizational skills
* Excellent communication and administrative skills
* Excellent client communication and presentation skills
* Dedicated team player with drive
* Great representative for CTS department showing positive approach to all levels of work
About PHMG:
Established in 1998, PHMG has grown from a renowned Manchester-based business to the world’s leading audio branding agency – working with 36,000 clients in 54 countries across the globe. This expansive client list includes household names of the calibre of Samsung, Audi and Adidas, as well as SMEs in every sector of the global market. We give each of them a stellar production that combines creative copy, world-class voice artistry and an exclusive Brand-Sound-Track – strengthening their business identity in the most memorable, emotive way.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Technology, Information and Internet
Referrals increase your chances of interviewing at PHMG by 2x
Get notified about new Sales Technician jobs in Greater Manchester, England, United Kingdom.
Door to Door Sales - Manchester (OTE £50k)
Manchester, England, United Kingdom 1 week ago
Wigan, England, United Kingdom 3 days ago
Stockport, England, United Kingdom 1 month ago
Swinton, England, United Kingdom 4 days ago
Greater Manchester, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 1 week ago
Stockport, England, United Kingdom 4 weeks ago
Manchester, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 3 hours ago
Manchester, England, United Kingdom 3 days ago
Bolton, England, United Kingdom 4 days ago
Manchester, England, United Kingdom 3 days ago
Manchester, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 2 days ago
Manchester, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 2 weeks ago
Manchester, England, United Kingdom 20 hours ago
Manchester, England, United Kingdom 1 month ago
Manchester, England, United Kingdom 1 month ago
Rochdale, England, United Kingdom 4 weeks ago
Rochdale, England, United Kingdom 2 months ago
Brand Sales Manager - Automotive Tyre Manufacturer
Manchester, England, United Kingdom 3 weeks ago
Technical Sales Representative - Lifting by Design
Tyldesley, England, United Kingdom 4 days ago
Rochdale, England, United Kingdom 1 month ago
Strategic Account Manager - Sportstyle Sales
Manchester, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 3 days ago
Manchester, England, United Kingdom 1 month ago
Area Sales Manager - Metrology and Inspection Systems
Manchester, England, United Kingdom 3 weeks ago
Manchester, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr