Retail Assistant - WHSmith
Posting date: 11 September 2025
Hours: Part time
Closing date: 09 October 2025
Location: Lancaster, LA2 9DU
Company: Moto Hospitality
Job type: Permanent
Job reference: teamtailor-6440524-1624827
Overview
£12.40 per hour - Part Time. Address: Lancaster Services, M6 J32/33, White Carr Ln, Bay Horse, Lancaster LA2 9DU. Joining Moto is easy; we’re not seeking colleagues with years of customer service experience in hospitality or retail—just enthusiastic people to be part of our amazing team, delivering WHSmith’s handy range of travel essentials and exceptional customer service as we transform the UK’s rest stop experience. We’ll teach you everything you need to know.
What we offer our Retail Assistants
* Up to £440 annual bonus scheme
* Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
* Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
* Fabulous development opportunities including funded qualifications
* Weekly Pay
What you will be doing as a Retail Assistant
* Serving customers in a timely manner
* Receiving deliveries and stock replenishment
* Providing exceptional customer service
* Maintaining stock levels by replenishing displays and fridges
* Handling customer enquiries
* Operating tills and handling cash
* Maintaining standards around product quality and cleanliness
Additional information
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure you are able to access the site before applying. Internal role title: Customer Service Assistant. Annual bonus scheme equivalent to 1 week’s salary based on average hours worked (define period). Apply today.
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