We are currently seeking a compassionate and dedicated Urgent Treatment Experienced Medical Receptionists across London. It is the duty of the Receptionist, as part if the Operations Team, to assist in the safe, and to project a running of the Health Centre in general, and the reception area in particular, and to project a positive and friendly image to our patients and other professionals who may contact us either in person or via telephone. The receptionist will work with GP's, nursing staff and other colleagues to ensure appointments, bookings and visits are handled consistently and efficiently. In addition to undertaking the duties as outlined above, the job holder will be expected to fully adhere to the following rules and regulations that may from time to time be in force and ensure full understanding of those rules and regulation relevant to the role. In addition at all times the job holder must act in accordance with the Company's policies and regulations. Position : Medical Receptionist Location : Camberwell SE5 Salary : PAYE Hourly Job Type : Agency Working Hours : Long Days/Nights and 8am-8pm/8pm-8am Responsibilities: Open the premises and restore the telephone service Signpost patients as per Health Centre protocols Alongside direct bookings via NHS111 make appointments for GPs and other clinicians via the clinical system as required Record requests for home visits when required Re-direct urgent calls to the duty Doctor Issue repeat prescriptions Liaise with the Team Leader on duty to ensure all appointment lists are updated daily and extract medical records as appropriate File patient medical records, results and letters Assisting patients with registrations and preparing medial folders for new patients Liaise with patients, hospitals and chemists as requested by GPs and Nurses Ensure the waiting and reception areas are kept tidy Ensure effective communications exists between the sites and staff, regularly updating the Team Leader of any issues Dealing with all telephone queries/requests from patients, and acting as liaison with the Doctor as necessary Greeting patients at reception, noting their arrival time Observe the waiting room, in the event a patients condition deteriorates refer to the Reception Guide and take appropriate action Supporting and assisting the Doctors during surgery times as required Liaising with secondary care providers and arranging transport as necessary Filling of patient information electronically and paper based records Maintenance of patients' medical records Daily preparation of consulting and treatment rooms, ensuring all clinical areas are clean and safe for use at all times Ensuring Doctors surgeries are stocked with the necessary paperwork and forms to enable their surgeries proceed without interruption Maintaining and encouraging adequate security measures, ensuring all rooms are locked when not in use Liaison with attached staff, including Health Visitors, District Nurses, Midwives, Counsellors etc as required Supporting and encouraging other member of the Health Centre team Maintaining the safety of staff, patients and visitors to the Health Centre Requirements: 6 Months relevant experience in UTC DBS on the Update Service Mandatory Compliance Documents 2 Contactable references Benefits: Hours to match your schedule Variety in work settings Competitive Pay If you are dedicated, compassionate, and committed to providing excellent receptionist work, we invite you to apply for this rewarding role by submitting your resume. For enquiries email with the job reference as the subject title.